Contracts Manager - Turbostar
Location: Birmingham / Hybrid
Closing date for applications: 5th October 2026
Job Responsibilities
- Manage and administer all contracts pertaining to the Turbostar fleet, including maintenance, overhaul, spare parts, and service level agreements.
- Negotiate, review, and draft contract terms and conditions with suppliers, manufacturers, and service providers.
- Monitor contractor performance against agreed key performance indicators (KPIs) and service level agreements (SLAs).
- Identify and mitigate contractual risks, ensuring compliance with all relevant legal and regulatory frameworks.
- Develop and implement strategies for contract renewals, extensions, and terminations.
- Collaborate closely with internal stakeholders, including engineering, procurement, finance, and operations, to ensure contract requirements are met.
- Manage and resolve contractual disputes, claims, and variations in a timely and effective manner.
- Maintain accurate and up-to-date contract records and documentation.
- Provide expert advice and guidance on contractual matters to senior management.
- Stay abreast of industry best practices and changes in relevant legislation impacting rail contracts.
About you
- Proven experience (5+ years) in contract management, preferably within the rail or rolling stock sector.
- Demonstrable experience managing complex, high-value contracts.
- Good understanding of legal principles related to contracts, including commercial law and dispute resolution.
- Excellent negotiation, communication, and interpersonal skills.
- Ability to analyse complex information, identify risks, and develop effective solutions.
- Proficiency in contract management software and Microsoft Office Suite.
- A relevant degree in Law, Business Administration, Engineering, or a related field.Knowledge of railway operations and rolling stock engineering would be an advantage.
- Ability to work independently and as part of a team in a fast-paced environment.
We acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
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Turbostar Contracts Manager in Birmingham employer: arriva
Arriva Group is an outstanding employer that prioritises the development and well-being of its employees, offering a supportive work culture where safety, compliance, and customer service are paramount. As a Coach Operations Supervisor at our Bangor depot, you'll enjoy opportunities for career advancement while working in a dynamic environment that values teamwork and operational excellence. With a commitment to employee growth and a focus on delivering a reliable service, Arriva provides a fulfilling workplace for those passionate about passenger transport.
