At a Glance
- Tasks: Analyse data to drive revenue growth and support business initiatives in the rail industry.
- Company: Join CrossCountry, the largest rail network in Britain, connecting people to opportunities.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional development.
- Why this job: Make a real impact on the future of rail travel while developing your analytical skills.
- Qualifications: Degree in a numeric or business management subject; strong analytical and communication skills.
- Other info: Dynamic team environment with a focus on diversity and inclusion.
The predicted salary is between 28800 - 48000 Β£ per year.
CrossCountry operates more of the country's rail network than any other train company, connecting tens of thousands of people to work, leisure, and education every day. We are looking to recruit a Business Analyst to assist the Senior Forecasting and Business Analysis Manager with the development and reporting of the CrossCountry revenue budget and performance for the short-, medium-, and long-term business plans using the CrossCountry revenue and crowding models and revenue management systems.
The successful candidate will join our Commercial Strategy team, which is responsible for pricing, retail, ancillary revenue, revenue management, business analysis, and forecasting.
Responsibilities:- Assist with the creation and reporting of a detailed set of Key Performance Indicators (KPIs) for daily, weekly, 4-weekly, quarterly, and annual management and measurement of revenue and journeys.
- Propose actions to mitigate risks and capitalise on opportunities as a result of ongoing analysis and reporting.
- Develop and maintain expert knowledge of the business through each of the CrossCountry routes and markets.
- Assist the Senior Forecasting and Business Analysis Manager in developing a thorough understanding of the specifics of each route.
- Assist with the development of business initiatives to ensure product, marketing, and demand forecasts meet these opportunities.
- Assist the Revenue Management team with identifying areas where revenue growth could be constrained.
- Provide revenue analysis to support initiatives that will help achieve and exceed the CrossCountry business plan.
- Essential: Educated to degree level in a numeric or business management related subject.
- Must be highly numerate and have a strong analytical background.
- Able to apply analytical skills to the business environment.
- Excellent communicator and ability to work alone or as part of a team.
- Dynamic and positive individual with enthusiasm for getting to grips with complex issues.
- Ability to work to tight deadlines.
- Advanced understanding of Microsoft Office products including Excel, analytical and statistical techniques.
- Capacity to understand the big picture and summarise complex matters clearly and concisely.
- Desirable: Good understanding of revenue management and pricing techniques, demand forecasting models, and revenue systems.
- Knowledge of databases.
- Strategic planning and reporting experience.
- Detailed knowledge of the CrossCountry business and the wider rail industry.
- Comfortable presenting data analysis in front of internal and external stakeholders.
Closing date for applications: 2nd February 2026.
We acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy.
Business Analyst in Birmingham employer: Arriva
Contact Detail:
Arriva Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Business Analyst in Birmingham
β¨Tip Number 1
Network like a pro! Reach out to current or former employees at CrossCountry on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
β¨Tip Number 2
Prepare for the interview by diving deep into CrossCountry's business model. Understand their revenue streams and recent initiatives. This shows you're genuinely interested and ready to contribute from day one!
β¨Tip Number 3
Practice your analytical skills with real-world scenarios. Think about how you would approach revenue analysis for CrossCountry. Being able to discuss your thought process will impress the interviewers.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets seen. Plus, you can set up job alerts to stay updated on new opportunities that match your skills.
We think you need these skills to ace Business Analyst in Birmingham
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Business Analyst role. Highlight your analytical skills and any relevant experience in revenue management or forecasting. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of your past work that align with the responsibilities listed in the job description. Show us your enthusiasm for joining CrossCountry!
Showcase Your Analytical Skills: Since this role is all about analysis, make sure to highlight your proficiency with tools like Excel and any statistical techniques you've used. We love seeing candidates who can break down complex data into clear insights.
Apply Through Our Website: Don't forget to apply through our website! Itβs the best way to ensure your application gets to us directly. Plus, it shows you're keen on joining our team at CrossCountry!
How to prepare for a job interview at Arriva
β¨Know Your Numbers
As a Business Analyst, you'll be dealing with a lot of data. Brush up on your analytical skills and be prepared to discuss how you've used data to drive decisions in the past. Familiarise yourself with key performance indicators (KPIs) relevant to the rail industry, as this will show your understanding of the business.
β¨Understand the Market
Do your homework on CrossCountry and its competitors. Understand their routes, pricing strategies, and market position. This knowledge will not only impress your interviewers but also help you propose actionable insights during the interview.
β¨Showcase Your Communication Skills
Being an excellent communicator is crucial for this role. Prepare examples of how you've effectively communicated complex data to different stakeholders. Practice summarising complex issues clearly and concisely, as this will be key in your discussions.
β¨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges in revenue management or forecasting and how you would address them. This will demonstrate your critical thinking and ability to work under pressure.