At a Glance
- Tasks: Collaborate with companies to plan and deliver high-quality transport services.
- Company: Join a supportive team focused on innovative transport solutions.
- Benefits: Competitive salary, professional development, and hybrid working options.
- Other info: Opportunity for career growth in a dynamic environment.
- Why this job: Make a real impact on transport solutions while developing your skills.
- Qualifications: Strong communication, organisational skills, and proficiency in MS Excel.
The predicted salary is between 33288 - 33288 £ per year.
Location & Contract
Derby, hybrid working options. Fixed term until 31/12/2026.
Salary
Responsibilities
- Collaborate with Train Operating Companies (TOCs) to understand transport needs and produce effective plans.
- Schedule rail replacement road transport services, ensuring customer‑centric, high‑quality journeys.
- Create detailed briefings for stakeholders and guide operational plans.
- Diagram timetables, procure bus services and ensure compliance with UK/EU driving regulations.
- Source reliable taxi, bus or coach suppliers.
- Engage with internal and external customers, attend meetings for smooth operations.
- Analyse data to optimise service delivery and respond to changes in train schedules.
- Maintain the taxi database, coordinate bookings and manage operator relationships.
- Identify new business opportunities to expand ARTS services.
Qualifications & Skills
- Strong communication and stakeholder engagement skills.
- Negotiation skills to drive commercial outcomes.
- Organisational skills, managing multiple tasks and prioritising workloads.
- Proficiency in MS Excel and Word; comfortable analysing data and producing reports.
- Attention to detail across scheduling and invoicing.
- Team spirit, working independently and collaboratively.
- Geographical knowledge of the UK a plus.
- Industry insight into driver hours rules and passenger transport operations desirable.
Benefits
Supportive environment, ongoing professional development, and the opportunity to make a real impact on transport solutions.
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Service Planning & Delivery Manager employer: Arriva UK Trains Limited
As a Service Planning & Delivery Manager based in Derby, you will thrive in a supportive environment that prioritises professional development and offers hybrid working options. Our company fosters a collaborative work culture where your contributions directly impact transport solutions, ensuring high-quality journeys for our customers. With opportunities to engage with various stakeholders and expand our services, you'll find meaningful and rewarding employment here.
