Arriva UK Trains Limited is seeking a Service Controller to support rail replacement operations from York or Derby, with hybrid working. The role operates on a 24/7 roster including nights and weekends, and reports to the Contact Centre Manager.
You will arrange alternative road transport, monitor service delivery, and coordinate with TOCs and suppliers. A background in a contact centre, strong incident reporting, and IT literacy are essential.
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Rail Operations Service Controller — Hybrid (4-on/4-off) employer: Arriva UK Trains Limited
Arriva UK Trains Limited is an excellent employer, offering a supportive work culture in Derby that prioritises professional development and collaboration. With hybrid working options, employees enjoy a flexible environment while engaging with key stakeholders to enhance transport solutions, making a meaningful impact in the rail industry.
