At a Glance
- Tasks: Lead complex diagnostics and repairs on buses, mentoring apprentices along the way.
- Company: Join Arriva, a leader in sustainable transport solutions, based in Brixton.
- Benefits: Enjoy a starting salary of £50,000, free bus travel, and retail discounts worth £1,200 annually.
- Other info: Full PPE provided and opportunities for ongoing training and development.
- Why this job: Be at the forefront of innovative transport technology while making a positive environmental impact.
- Qualifications: NVQ Level 3 required; experience with diagnostic software and a full UK driving licence essential.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced and ambitious PSV Master Technician to join Arriva at our Barking depot on a full-time, permanent basis.
The Master Technician will act as the focal point within the depot for complex technical issues and OBD diagnostics, serving as the key link between engineers and the Engineering Manager. In this role, you will be responsible for diagnosing, repairing, and providing technical guidance on engines, gearboxes, axles, and electrical faults, including body systems.
You will bring multi-system expertise and lead complex fault-finding activities, particularly in areas such as CAN systems, after-treatment exhaust systems, Euro 5/Euro 6 engines, multiplex systems, electrical faults, and high-voltage/hybrid diagnostics.
What Arriva can offer you:
- 38 hours per week, Monday to Friday
- Ongoing training and development, including High Voltage Level 1–4 / EV training, roadside assistance, IRTEC accreditation, and diagnostics training
- Free bus travel for you and a nominated family member
- Opportunity to train for and upgrade your licence to drive a bus
- Access to the Arriva Village – retail discounts and offers worth up to £1,200 per year
- 20 days annual leave plus bank holidays (rising to 25 days after 5 years’ service)
- Full PPE and workwear provided
Main Responsibilities:
- Act as the first point of contact for advanced fault finding and technical repairs across specific bus types
- Carry out diagnostic testing on a wide range of company vehicles and equipment
- Serve as a subject matter expert in mechanical and electrical diagnostics
- Take ownership of technical campaigns and fleet checks within the depot
- Report identified faults to the Technical and Systems Manager
- Provide technical advice and support to the Engineering Manager
- Support projects and trials on behalf of the Engineering Director and/or Technical Manager
- Build strong working relationships with engineers and mentor apprentices where appropriate
- Maintain effective communication with chassis/body manufacturers and OEM suppliers
Key Skills and Experience:
- Strong understanding of diagnostic equipment and electrical components (e.g. alternators, starter motors, wiring harnesses)
- Experience with diagnostic software such as Cummins Insite, Volvo Tech Tool, ACTIA, WABCO, and Xentry
- Proficient in IT systems including Excel, Word, and Outlook
- Good understanding of the Company Operating Licence requirements
- Willingness to continually develop skills and attend training
- Full UK driving licence (maximum 6 points)
- Strong organisational skills with the ability to prioritise workload effectively
- Flexible approach to changing priorities within a busy depot environment
- Ability to meet PCV pre-employment medical standards
Master Technician in London employer: Arriva UK Bus Ltd
Arriva UK Bus Ltd is an exceptional employer, offering a supportive work culture that prioritises employee development and community connection. With full paid training for Trainee Bus Drivers and opportunities for career progression, employees enjoy competitive pay rates, bonuses for weekend and bank holiday shifts, as well as valuable benefits like discounts and free bus travel for their families. Join us in Hinckley to embark on a fulfilling driving career that truly makes a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Master Technician in London
✨Tip Number 1
Familiarise yourself with the specific diagnostic software mentioned in the job description, such as Cummins Insite and Volvo Tech Tool. Having hands-on experience or even a basic understanding of these tools can set you apart during the interview.
✨Tip Number 2
Network with current or former employees at Arriva, especially those in technical roles. They can provide insights into the company culture and expectations, which can help you tailor your approach when discussing your experience.
✨Tip Number 3
Prepare to discuss specific examples of complex fault finding you've handled in the past. Highlighting your problem-solving skills and technical expertise will demonstrate your capability for the Master Technician role.
✨Tip Number 4
Show your willingness to learn and adapt by mentioning any recent training or certifications you've pursued. This aligns with Arriva's commitment to ongoing development and can make you a more attractive candidate.
We think you need these skills to ace Master Technician in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience as a PSV Master Technician. Focus on your diagnostic skills, experience with specific software packages, and any leadership roles you've held.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention your understanding of complex technical issues and how your skills align with Arriva's needs.
Highlight Relevant Qualifications:Clearly state your NVQ Level 3 qualification and any additional certifications related to diagnostics or electrical systems. This will demonstrate your expertise and commitment to the field.
Showcase Problem-Solving Skills:In your application, provide examples of how you've successfully diagnosed and resolved complex technical issues in the past. This will illustrate your capability as a Master Technician.
How to prepare for a job interview at Arriva UK Bus Ltd
✨Showcase Your Technical Expertise
As a Master Technician, you'll need to demonstrate your in-depth knowledge of diagnostics and repairs. Be prepared to discuss specific experiences with complex technical issues, particularly related to engines, gearboxes, and electrical faults. Highlight any relevant diagnostic software you've used, such as Cummins Insite or Volvo Tech Tool.
✨Emphasise Your Problem-Solving Skills
The role requires you to be the first point of contact for engineering fault finding. Prepare examples of how you've successfully diagnosed and resolved complex issues in the past. This will show your ability to think critically and act decisively under pressure.
✨Demonstrate Leadership and Mentorship
You'll be expected to mentor apprentices and foster good working relationships with engineers. Share instances where you've taken the lead on projects or helped others develop their skills. This will illustrate your capability to guide and support your team effectively.
✨Prepare Questions About the Company and Role
Show your interest in Arriva by preparing thoughtful questions about the company culture, training opportunities, and future projects. This not only demonstrates your enthusiasm but also helps you assess if the company aligns with your career goals.
