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- Tasks: Lead a team of drivers to ensure safe and efficient service delivery.
- Company: Join Arriva, a leader in transport with a focus on teamwork.
- Benefits: Competitive salary, structured training, and clear career progression.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in managing operational teams and handling employee relations.
- Other info: Enjoy a supportive workplace with opportunities for continuous improvement.
The predicted salary is between 47000 - 48000 £ per year.
Location: Gillingham
Role Type: Permanent
Working Pattern: Rostered shifts, Monday to Saturday, including evenings (roster to be confirmed)
Salary: £47,778.75
Arriva is recruiting a Driver Manager to join our Gillingham depot. This is a key operational leadership role, responsible for ensuring the safe, compliant, and efficient delivery of services while leading, developing, and engaging a team of drivers. The successful candidate will play a critical role in maintaining operational performance, driving continuous improvement, and supporting Arriva’s commitment to excellent customer service and safety.
Key Responsibilities- Manage the day-to-day operational delivery of services, ensuring efficiency, safety, and compliance
- Lead, motivate, and develop a team of drivers, promoting a positive, inclusive, and high-performance working environment
- Take ownership of performance management, attendance, conduct, and capability issues in line with company policies
- Ensure compliance with all relevant legislation, company standards, and safety requirements
- Work collaboratively with Trade Union representatives to manage employee relations matters effectively
- Monitor budgets, operational costs, and performance metrics, identifying opportunities for improvement
- Contribute to continuous improvement initiatives and support the depot leadership team in achieving business objectives
- Demonstrable experience managing operational teams, ideally within transport, logistics, or a similar regulated environment
- Strong leadership capability with a structured, people-focused management approach
- Experience handling employee relations issues and working with Trade Unions
- Proven ability to manage performance, resolve operational challenges, and maintain service delivery standards
- Eligible for, or currently qualified as, a Transport Manager (O‑Licence holder)
- Rostered shifts, Monday to Saturday, including evenings (final roster to be confirmed)
- Early shifts: 05:00 – 13:00
- Late shifts: 13:00 – 21:00
- Salary: £47,778.75 per annum
- Structured training and development with clear career progression opportunities
- A supportive, inclusive working environment focused on teamwork and accountability
Driver Manager in London employer: Arriva UK Bus Ltd
Contact Detail:
Arriva UK Bus Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Arriva on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Arriva’s values and recent news. Show them you’re not just another candidate but someone who genuinely cares about their mission and can lead a team effectively.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on those key responsibilities like performance management and employee relations. The more comfortable you are, the better you'll shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Arriva.
We think you need these skills to ace Driver Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Driver Manager role. Highlight your experience in managing operational teams and any relevant qualifications, like being a Transport Manager. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team at Arriva. Keep it engaging and make sure to mention your leadership style and commitment to safety.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead and improve operational performance. We love numbers, so if you can quantify your successes, even better!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Arriva UK Bus Ltd
✨Know Your Stuff
Make sure you understand the key responsibilities of a Driver Manager. Brush up on your knowledge of operational delivery, compliance, and safety standards in the transport sector. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed teams in the past. Think about specific situations where you motivated your team or resolved conflicts. This will demonstrate your strong leadership capability, which is crucial for this position.
✨Understand Employee Relations
Familiarise yourself with handling employee relations issues and working with Trade Unions. Be ready to discuss your experience in managing performance and attendance issues, as well as how you’ve maintained a positive working environment.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to operational challenges or performance management. Practise your responses to these scenarios, focusing on how you would ensure compliance and drive continuous improvement while maintaining service delivery standards.
