At a Glance
- Tasks: Support the business development team with administration and client order processing.
- Company: Join a dynamic company focused on growth and customer satisfaction.
- Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
- Other info: Fast-paced role with opportunities for personal and professional growth.
- Why this job: Be part of a team that drives business success and enhances customer experiences.
- Qualifications: Proficient in Microsoft Office and strong communication skills required.
The predicted salary is between 30000 - 42000 £ per year.
The purpose of this role is to provide administration support to the business development leadership team.
Main external contacts:
- Current and New Accounts (Businesses we onboard via our Business Development Managers)
- Customers who have secured tickets through our B2B offering
Main responsibilities:
- Processing all B2B client orders, including ordering from suppliers.
- Invoicing/crediting.
- Updating B2B Dashboard to support with B2B team’s targets.
- Processing customer sign ups, account amendments, cancellations and ticket fulfilment.
- General administration of the direct debit scheme.
- Managing shared inboxes, answering general queries for direct debit customers.
- Using software to load mobile tickets to the Arriva app.
- Using software to load smart cards.
- Management of bulk student bus pass orders, including reporting, recording data and processing cancelled passes.
- Keeping customers files up to date.
- If and when required, assistance at events that may be out of the normal office hours.
This role requires:
- Proficient in using Microsoft Office – Word, Excel, Outlook, Teams.
- Professional communication skills – written/telephone.
- Working to tight deadlines in a fast-paced environment.
- Ability to manage own workload.
- Prioritising tasks.
- Confidentiality with an understanding of GDPR.
Business Development Administrator in Leicester employer: Arriva UK Bus Ltd
As a Business Development Administrator at our company, you will thrive in a dynamic and supportive work environment that values collaboration and innovation. We offer competitive benefits, opportunities for professional growth, and a culture that encourages creativity and teamwork, all while being part of a leading organisation in the transport sector. Located in a vibrant area, our workplace fosters a sense of community and provides unique advantages such as flexible working arrangements and access to exciting events.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Administrator in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over others.
We think you need these skills to ace Business Development Administrator in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the Business Development Administrator role. We want to see how your skills can support our teams, so don’t be shy about showcasing your admin prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our business development efforts. Keep it professional but let your personality come through!
Showcase Your Tech Skills:Since this role involves using Microsoft Office and other software, make sure to mention your proficiency in these tools. We love candidates who are tech-savvy and can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Arriva UK Bus Ltd
✨Know Your Stuff
Make sure you’re familiar with the responsibilities listed in the job description. Brush up on your Microsoft Office skills, especially Excel and Word, as these will likely come up in conversation. Being able to demonstrate your proficiency can really set you apart.
✨Showcase Your Communication Skills
Since this role involves a lot of communication with various teams and clients, be prepared to discuss how you handle different communication scenarios. Think of examples where you've effectively managed queries or collaborated with others, and don’t forget to highlight your professional telephone etiquette.
✨Time Management is Key
This position requires working to tight deadlines, so be ready to talk about how you prioritise tasks and manage your workload. Share specific examples of how you’ve successfully juggled multiple responsibilities in a fast-paced environment.
✨Understand GDPR and Confidentiality
Since confidentiality and GDPR are crucial in this role, make sure you have a basic understanding of these concepts. Be prepared to discuss how you would handle sensitive information and ensure compliance in your administrative tasks.
