Engineering Administrator & Stores Clerk

Company:

Arriva London North Limited

Job Group:

Type of Contract:

Full time

Ref#:

JR030153

Role Purpose

To provide comprehensive support to the Engineering function within a busy bus depot by managing an efficient and proactive Stores department. This role is responsible for daily operations including stock monitoring, timely reordering, and processing deliveries. It ensures the Engineering team’s requirements are met by maintaining compliant back-office systems aligned with depot needs.

Key Responsibilities

Health & Safety

Collaborate with the Engineering team to maintain a safe working environment for all.

Take reasonable care to prevent harm to yourself and others through both action and inaction.

Proactively identify and report unsafe conditions or behaviors within the depot or relating to road safety.

Customer Service

Provide a professional, friendly, and helpful response to internal and external customer enquiries.

Ensure all queries are addressed promptly and thoroughly, escalating where necessary.

Maintain a clean and organized stores environment, ensuring essential parts are ordered and available for the Engineering team.

People & Culture

Champion a culture that reflects Arriva’s values and fosters Equality, Diversity, and Inclusion (ED&I).

Provide a full Stores service to the Engineering Management team, including oversight of tooling, PPE, uniforms, stationery, and consumables.

Build and maintain a positive, honest, and respectful working relationship with Trade Union representatives.

Contribute to a workplace culture of trust, motivation, and employee pride.

Quality Management

Ensure accurate and timely ordering, storage, and stock checks of all parts, tooling, uniforms, and consumables.

Maintain appropriate stock levels to meet operational needs without overstocking.

Financial Responsibility & Decision-Making

Manage Stores operations in a cost-effective manner, balancing operational efficiency with budget awareness.

Support ongoing process improvements and contribute ideas for enhanced efficiency.

Collaborate with the Engineering Manager and peers across the UK Bus network to share and adopt best practices.

Corporate Social Responsibility

Act as an ambassador for Arriva’s reputation and values in all internal and external interactions.

Promote ethical behavior and responsible business practices.

Key Skills & Experience

Valid Forklift Licence preferred (or willingness to obtain)

Strong understanding of Health & Safety practices

Demonstrates the Arriva Values

Effective coaching, listening, and feedback skills

Excellent verbal and written communication skills

Proficient IT skills and ability to manage systems effectively

Strong influencing and interpersonal skills

Excellent organisational and decision-making capabilities

Knowledge of the PCV/HGV industry

Collaborative team player

Self-motivated with a resilient attitude

Flexible and adaptable to changing priorities

Able to work well under pressure and manage workload effectively

Experience working collaboratively with Trade Union representatives

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