At a Glance
- Tasks: Support the business development team with administration and customer management.
- Company: Join a dynamic company focused on B2B ticketing solutions.
- Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
- Other info: Opportunity to assist at events and develop professional skills.
- Why this job: Be part of a team that drives business growth and customer satisfaction.
- Qualifications: Experience in administration and proficiency in Microsoft Office required.
The predicted salary is between 25000 - 32000 £ per year.
The purpose of this role is to provide administration support to the business development leadership team.
Main external contacts: Current and New Accounts, Customers who have secured tickets through our B2B offering, Fulfilment Partners (e.g. ticketing, direct debit providers).
Responsibilities:
- Processing all B2B client orders, including ordering from suppliers.
- Invoicing and crediting.
- Updating the B2B Dashboard to support the B2B team’s targets.
- Processing customer sign‑ups, account amendments, cancellations and ticket fulfilment.
- General administration of the direct debit scheme.
- Managing shared inboxes and answering general queries for direct debit customers.
- Using software to load mobile tickets into the Arriva app and to load smart cards.
- Management of bulk student bus pass orders, including reporting, recording data and processing cancelled passes.
- Keeping customers’ files up to date.
- Providing assistance at events that may be outside normal office hours, when required.
Qualifications:
- Administration experience.
- Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
- Professional communication skills – written and telephone.
- Ability to work to tight deadlines in a fast‑paced environment.
- Capability to manage own workload and prioritise tasks.
- Team working abilities.
- Confidentiality and understanding of GDPR.
Business Development Administrator employer: Arriva UK Bus Limited
As a Business Development Administrator at our company, you will thrive in a dynamic and supportive work environment that values collaboration and innovation. We offer competitive benefits, opportunities for professional growth, and a culture that encourages teamwork and open communication, all while being located in a vibrant area that fosters creativity and connection. Join us to make a meaningful impact in the B2B sector and develop your career with a forward-thinking team.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Business Development Administrator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its B2B offerings. Be ready to discuss how your admin skills can support their business development goals. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the one they need.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s get you that job!
We think you need these skills to ace Business Development Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your administration experience and proficiency in Microsoft Office. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Business Development Administrator role and how you can contribute to our team. Keep it professional but let your personality show through.
Showcase Your Communication Skills:Since this role involves a lot of communication, make sure your written application reflects your professional communication skills. Clear, concise language will help us see that you can handle queries and manage shared inboxes effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Arriva UK Bus Limited
✨Know Your Admin Stuff
Make sure you brush up on your administration skills, especially in Microsoft Office. Be ready to discuss how you've used Excel for data management or Word for creating reports. This role is all about supporting the business development team, so showing your proficiency will definitely impress.
✨Understand the B2B Landscape
Familiarise yourself with B2B processes and how they relate to ticketing and customer fulfilment. Knowing how to process client orders and manage customer queries will show that you're not just a fit for the role but also genuinely interested in the business.
✨Communication is Key
Since you'll be dealing with various stakeholders, practice your professional communication skills. Think about examples where you've successfully managed customer queries or collaborated with a team. Clear and effective communication can set you apart from other candidates.
✨Time Management Mastery
This role requires juggling multiple tasks under tight deadlines. Prepare to share specific examples of how you've prioritised your workload in previous roles. Highlighting your ability to stay organised and meet deadlines will demonstrate that you can thrive in a fast-paced environment.
