At a Glance
- Tasks: Lead transport planning and delivery, ensuring seamless operations and customer satisfaction.
- Company: Join Arriva Road Transport Services, a leader in innovative transport solutions.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Be part of a diverse team committed to providing safe and reliable transport.
- Why this job: Make a real impact in the transport industry while developing your skills.
- Qualifications: Strong communication, negotiation, and organisational skills; tech-savvy with MS Excel.
The predicted salary is between 58860 - 71940 £ per year.
Location: Derby with Hybrid working options
Contract: Permanent
Company: Arriva Road Transport Services (ARTS)
Salary: £33,288 + on call
About Us: At Arriva Road Transport Services, part of Arriva UK Trains, we’re passionate about delivering seamless transport solutions. We manage all aspects of coaches, buses, taxis and coordinators which are provided for rail replacement, special events, school support and train crew support. If you thrive in a dynamic environment and are ready to steer our operations to new heights, we want you on our team!
What You'll Be Doing:
- Collaborate with Train Operating Companies (TOCs) to understand their transport needs and create effective, efficient plans.
- Schedule rail replacement road transport services that are not only robust but also customer-centric, ensuring high-quality journeys.
- Create Detailed Briefings to inform all stakeholders, guiding them through operational plans.
- Diagram Timetables and procure bus services while ensuring compliance with UK/EU driving regulations.
- Source reliable and high quality taxi, bus or coach suppliers.
- Liaise with internal and external customers, attending meetings to ensure smooth operations.
- Analyse Data to optimize service delivery and react to any changes in train schedules effectively.
- Maintain Our Taxi Database, coordinating bookings and managing relationships with reliable operators.
- Seek New Business Opportunities to expand ARTS services and enhance our offerings.
What You Bring:
- Communication Skills: You can engage confidently with diverse stakeholders, from TOCs to taxi operators.
- Negotiation Skills: You can drive positive commercial outcomes.
- Organisational Skills: You thrive in managing multiple tasks and prioritising workloads effectively.
- Tech: Proficiency in MS Excel and Word is a must; you’re comfortable analysing data and producing reports.
- Attention to Detail: You ensure thoroughness in every task, from scheduling to invoicing.
- Team Spirit: You work well both independently and collaboratively, adapting to any situation.
- Geographical Knowledge: Familiarity with UK geography is a plus, but not essential.
- Industry Insight: Knowledge of drivers’ hours rules and passenger transport operations is desirable, but we’re open to training the right candidate!
Why Join Us? At ARTS, you’re not just filling a role—you’re becoming part of a mission to provide safe, reliable transport solutions. Enjoy a supportive environment, ongoing professional development, and the chance to make a real impact.
Service Planning & Delivery Manager employer: Arriva TrainCare
Arriva TrainCare is an excellent employer, offering a dynamic and collaborative work environment at our Bristol Barton Hill depot. With a strong commitment to employee development, we provide ample opportunities for growth in project management while ensuring a supportive culture that values your contributions. Our comprehensive benefits package, including generous annual leave and a company pension, reflects our dedication to the well-being of our team members, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Service Planning & Delivery Manager
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Arriva TrainCare.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Arriva TrainCare. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Service Planning & Delivery Manager
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Arriva TrainCare, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Arriva TrainCare and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Arriva TrainCare. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Arriva TrainCare
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Arriva TrainCare.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Arriva TrainCare.
