At a Glance
- Tasks: Shape the future of digital bus operations and enhance customer experiences.
- Company: Join Arriva, a leading provider of sustainable transport solutions across Europe.
- Benefits: Innovative work environment, collaboration with experts, and career growth opportunities.
- Other info: Be part of a dynamic team committed to operational excellence and innovation.
- Why this job: Make a real impact on transport technology and improve services for millions.
- Qualifications: Strong understanding of bus operations and excellent problem-solving skills.
The predicted salary is between 49500 - 60500 £ per year.
Join Arriva and help shape the future of digital bus operations
Based from either our Luton or Green Lane Office, we are looking for a highly motivated and technically minded Technical Product Owner to join our Digital & Commercial Platforms team.
This is an exciting opportunity to play a key role in supporting and developing Arriva UK's Contactless Electronic Ticket Machine (c ETM) platform and associated technologies that underpin our customer and operational experience.
Working closely with operational teams, suppliers, local authorities and central business functions, you will act as the subject matter expert and primary point of contact for all aspects of c ETM, ensuring systems, data and processes are effectively managed and continually improved.
What you'll be doing
Key responsibilities include
- Acting as the operational owner and subject matter expert for c ETM systems within the assigned operating company.
- Managing configuration, maintenance and operational readiness of ticketing and related technologies.
- Providing second-line support and managing incidents through to resolution.
- Monitoring system performance and ensuring service level agreements are achieved.
- Maintaining data quality and governance across fares, scheduling and operational information.
- Managing critical data feeds and ensuring timely uploads of service and fare changes.
- Supporting suppliers, local authorities and internal stakeholders with technical integrations and reporting.
- Delivering training and guidance to operational colleagues on system updates and developments.
- Creating and maintaining reports that support operational and commercial decision-making.
What we're looking for
We’re seeking someone who can combine technical knowledge with excellent stakeholder management and problem-solving skills.
You will ideally have
- A strong understanding of bus operations, network design, ticketing systems and associated technologies.
- Experience working with transport-related data, systems and applications.
- Excellent organisational and project management skills.
- A proactive, hands-on approach and the ability to work independently.
- Strong analytical skills with exceptional attention to detail.
- The confidence to communicate effectively with colleagues at all levels, from frontline employees to senior leadership, suppliers and local authorities.
- A passion for delivering excellent customer and operational outcomes through technology and data quality.
What we offer
At Arriva, you’ll be part of a business committed to innovation, operational excellence and delivering sustainable transport solutions for our customers.
You’ll have the opportunity to work on business-critical digital platforms, collaborate with experienced professionals and contribute directly to improving our services across the UK.
Closing
Date: 4 September 2026 #LI-LS1 Arriva is a leading provider of passenger transport across Europe, employing around 34,400 people and delivering around 1.6 billion passenger journeys.
With buses, trains, coaches, trams, waterbuses, bike-sharing systems, on-demand transport solutions and a rolling stock leasing company, Arriva proudly connects people and communities safely, reliably and sustainably across 11 countries, delivering these services in a better way, every day.
The activities of Arriva are divided into four business units: UK Bus, UK Trains, The Netherlands and Mainland Europe.
Arriva has passenger transport operations in the Czech Republic, Croatia, Hungary, Italy, the Netherlands, Poland, Slovakia, Slovenia, Spain and the United Kingdom, and also operates a rolling stock leasing company in Romania.
Thanks for your interest in working on our team!!
Our expansion is opening up exciting prospects!
As our team grows, we’re on the lookout for the brightest talent to join us.
Our ongoing success hinges on this!
Stay updated on your application status and be alerted to new opportunities that capture your interest!
We’re grateful for your consideration to become a part of our dynamic team!
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Technical Product Owner in Luton employer: Arriva TrainCare
Arriva TrainCare is an excellent employer, offering a dynamic and collaborative work environment at our Bristol Barton Hill depot. With a strong commitment to employee development, we provide ample opportunities for growth in project management while ensuring a supportive culture that values your contributions. Our comprehensive benefits package, including generous annual leave and a company pension, reflects our dedication to the well-being of our team members, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Product Owner in Luton
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Arriva TrainCare or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
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We think you need these skills to ace Technical Product Owner in Luton
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Arriva TrainCare.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Arriva TrainCare and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Arriva TrainCare
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Arriva TrainCare uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
