At a Glance
- Tasks: Coordinate rail replacement operations and manage incidents in a dynamic environment.
- Company: Join Arriva Road Transport Services, a leader in rail operations.
- Benefits: Enjoy hybrid working, competitive pay, and a supportive team culture.
- Other info: Flexible shifts with opportunities for career advancement.
- Why this job: Make a difference in transport services while developing your skills.
- Qualifications: Strong IT skills and a customer-focused mindset are essential.
The predicted salary is between 31937 - 39035 £ per year.
Arriva Road Transport Services is seeking a Service Controller based in York or Derby with hybrid working.
You will support rail replacement operations, coordinating taxis and coaches, managing incidents, and liaising with TOCs and suppliers in a 24/7 rostered environment.
The role requires strong IT, precise reporting, and a customer-focused approach. Weekend and night shifts are expected, with two shifts from home per 4‑shift block.
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Rail Operations Service Controller – Hybrid, 4-on/4-off employer: Arriva Road Transport Services
Arriva Road Transport Services is an excellent employer, offering a dynamic work environment in York or Derby with the flexibility of hybrid working. Employees benefit from free travel on Arriva services after six months, a supportive Employee Assistance Programme, and a culture that values diversity and inclusion, ensuring meaningful career growth and a rewarding experience in the transport industry.
Contact Details:
Arriva Road Transport Services Recruitment Team
