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- Tasks: Lead the Traincrew Diagramming team to produce high-quality planning products.
- Company: Join Arriva Rail London, a leader in passenger transport across Europe.
- Benefits: Enjoy free travel on TfL and discounts on European rail services.
- Why this job: Make a real impact in the railway industry while fostering continuous improvement.
- Qualifications: Proven leadership experience and strong knowledge of diagramming rules required.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Arriva Rail London is an industry-leading train operating company, responsible for running the London Overground network under a Concession Agreement with Transport for London (TfL) and is part of the Arriva group. Here at Arriva, we are on our way to becoming the leading passenger transport partner across Europe, delivering more than 2.2 billion passenger journeys across 14 different European countries every year. We have a vision to help shape a future where passenger transport is the best choice, through digitisation, sustainability, and continuous improvement.
Arriva Rail London have an excellent new opportunity within our Operational Planning team! Reporting directly into the Head of Planning, we are looking for a Traincrew Diagramming Team Leader to join us. If you have a proven track record of leading and motivating teams, with strong Planning & Diagramming experience within the railway, and are looking for your next steps then this is the role for you!
ResponsibilitiesThe Traincrew Diagramming Team Leader will lead the Traincrew Diagramming team, enabling them to produce a high-quality planning product whilst maintaining effective workload to achieve required timescales. You will act as the key diagramming contact, developing relationships with local driver union representatives fostering a culture of continuous improvement. Within this role you will also lead on the production of Long-Term Planning and Short-Term Planning train crew diagrams, ensuring that the most efficient and effective use of train crew is in place whilst ensuring that all optimal route knowledge is retained, maximising the benefits of the terms and conditions.
You will also work alongside other key stakeholders including the concession management team, ensuring that traincrew diagrams are robust and will deliver a train service in line with the Concession performance targets as well as the overarching business objectives. The Traincrew Diagramming Team Leader will also have full ownership of the KPI reporting and benchmarking for the diagramming team, to measure the performance of train crew processes, implementing improvement actions if required.
You will utilise all of the tools available, with a focus on information technology to increase the productivity of the Traincrew Diagramming team, whilst establishing a culture of continuous improvement by leading your team to identify and implement improvements to the train planning processes and systems.
QualificationsThis individual will need to have a proven track record of leading and managing teams, with previous experience of working towards KPIs and benchmarking to drive successful business outcomes. The Traincrew Diagramming Leader will also need to have strong knowledge of diagramming rules and how to apply Traincrew Terms and Conditions within diagramming parameters and will ideally have an understanding of Arriva Rail London and Network Rail routes. Excellent IT literacy is essential for this role, ideally with experience of introducing new technologies. You will also need to have strong stakeholder management experience, with the ability to build effective and influencing relationships. You will also need to have the ability to develop and implement strategies to achieve business objectives with a continuous improvement attitude.
Benefits- Free Travel for you and a nominated person at your address on TfL Network - this alone worth total £5,200 per annum
- Discounts on European rail services after 1 year of service
- Free travel on Arriva branded rail services around the country
- 75% discount off of season tickets on other Train Operating Companies
- Arriva Village - web based discounts on various products/services on the high street
- Employee Assistance Programme - 24hr helpline, covering a multitude of subjects
At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success. If you require any reasonable adjustments to be made to the application or interview process, please don’t hesitate to let us know.
Traincrew Diagramming Team Lead employer: Arriva Rail London
Contact Detail:
Arriva Rail London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Traincrew Diagramming Team Lead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to current employees at Arriva Rail London on LinkedIn. You never know who might give you a heads-up about an opportunity!
✨Tip Number 2
Prepare for those interviews! Research Arriva Rail London and understand their values and goals. Think about how your experience aligns with their vision of digitisation and sustainability. We want to see you shine when you talk about your skills!
✨Tip Number 3
Show off your leadership skills! As a Traincrew Diagramming Team Leader, you'll need to demonstrate your ability to motivate and manage teams. Be ready to share examples of how you've successfully led teams in the past during your interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Arriva family. Let’s get you on board!
We think you need these skills to ace Traincrew Diagramming Team Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Traincrew Diagramming Team Lead role. Highlight your leadership experience and any relevant planning and diagramming skills. We want to see how your background aligns with our vision at Arriva!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your experience with KPIs and stakeholder management, as these are key for us.
Showcase Your IT Skills: Since excellent IT literacy is essential, don’t forget to showcase your tech skills in your application. Mention any tools or technologies you've used that could help improve our train planning processes. We love innovation!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s get started on this journey together!
How to prepare for a job interview at Arriva Rail London
✨Know Your Diagramming Inside Out
Make sure you brush up on your knowledge of diagramming rules and traincrew terms and conditions. Being able to discuss these confidently will show that you’re not just familiar with the basics, but that you truly understand how to apply them effectively in a real-world context.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated teams in the past. Think about specific challenges you faced and how you overcame them. This will demonstrate your ability to foster a culture of continuous improvement, which is key for the Traincrew Diagramming Team Leader role.
✨Understand Stakeholder Management
Be ready to discuss your experience in building effective relationships with stakeholders. Arriva values strong communication skills, so think of instances where you’ve influenced decisions or collaborated with others to achieve business objectives.
✨Embrace Technology
Since the role involves utilising IT tools to boost productivity, be prepared to talk about any technologies you’ve introduced or used in previous roles. Highlight how these tools improved processes or outcomes, showing that you’re forward-thinking and tech-savvy.
