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- Tasks: Drive trains safely while providing excellent customer service across London.
- Company: Join Arriva Rail London, a leading passenger transport partner in Europe.
- Benefits: Enjoy free travel on TfL and discounts on European rail services.
- Other info: Flexible shifts and opportunities for career progression await you.
- Why this job: Be part of a dynamic team that keeps the city moving and ensures passenger safety.
- Qualifications: Must have 2 years of mainline train driving experience and a strong safety record.
The predicted salary is between 64680 - 101012 £ per year.
Arriva Rail London is an industry-leading train operating company, responsible for running the London Overground network under a Concession Agreement with Transport for London (TfL) and is part of the Arriva group. We are building a talent pool of qualified Train Drivers to join our teams across London, with opportunities at New Cross Gate, Willesden and Chingford. As Arriva Rail London prepares for 2026, this is your chance to bring your skills and professionalism to a role that keeps the city moving, while enjoying the stability, progression and pride that come with driving for one of London’s leading rail operators.
The role: We are on the hunt for highly committed and customer focussed Qualified Train Drivers across London. You will need to have a minimum of 2 years’ experience of continually productive main line train driving experience along with a good safety of the line record who ideally has come from a passenger railway background. As an Arriva Rail London Train Driver, you will primarily work alone whilst maintaining high levels of concentration at all times, being fully responsible for passengers’ safety. You won’t just drive our trains, you will act as a technical and operational specialist, delivering high standards of on-train service as expected from our customers.
To be successful in this role, you will need to be safety conscious and able to deal with pressurised situations and emergencies, whilst working as a team player communicating with the Control teams with the goal of always delivering fantastic customer service. This individual will also need to have:
- Excellent communication skills with a customer focussed attitude.
- A proactive 'can do' approach.
- The ability to work well in a team, as well as to have the ability to work in a highly autonomous environment.
- The ability to effectively work under pressure and react positively to unforeseen circumstances.
- Flexibility regarding work and shift patterns with the ability to work both days and nights, including weekends.
- Driven a train as part of your role within the last 6 months and have been a Qualified Mainline driver for at least 2 years.
- Experience driving passenger services.
- To live within 1hr of the New Cross Gate, Chingford or Willesden depot, via driving or public transport.
All applicants will be expected to sit an interview, upon successful completion of this we will then complete a Safety of the Line check and a medical. If you have a pre-booked holiday, please inform us during the application process, as this may impact your start date.
The benefits:
- Free Travel for you and a nominated person at your address on TfL Network - this alone worth total £5,200 per annum
- Discounts on European rail services after 1 year of service
- Free travel on Arriva branded rail services around the country
- 75% discount off of season tickets on other Train Operating Companies
- Arriva Village - web based discounts on various products/services on the high street
- Employee Assistance Programme - 24hr helpline, covering a multitude of subjects
At Arriva we acknowledge the importance of our people’s diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
If you require any reasonable adjustments to be made to the application or interview process, please don’t hesitate to let us know.
Qualified Train Driver employer: Arriva Rail London
Contact Detail:
Arriva Rail London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Qualified Train Driver
✨Tip Number 1
Get to know the company! Research Arriva Rail London and understand their values, especially around safety and customer service. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former Arriva employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there. Plus, a referral can give you a leg up!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to train driving and customer service. Think about scenarios where you've had to handle pressure or emergencies, as these are key aspects of the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, being part of the talent pool means you’ll be first in line for upcoming vacancies, so don’t miss out on this opportunity!
We think you need these skills to ace Qualified Train Driver
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 2+ years of main line train driving experience in your application. We want to see how your background aligns with our commitment to safety and customer service.
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language to describe your skills and experiences, so we can easily see why you’d be a great fit for our team.
Tailor Your Application: Don’t just send a generic application! Tailor it to reflect the specific qualities we’re looking for, like your proactive attitude and ability to work under pressure. Show us you understand what it means to be an Arriva Train Driver.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Arriva Rail London
✨Know Your Safety Protocols
As a Qualified Train Driver, safety is paramount. Brush up on the safety protocols and procedures specific to Arriva Rail London. Be prepared to discuss how you've handled safety situations in the past, as this will show your commitment to passenger safety.
✨Showcase Your Customer Service Skills
Arriva values customer service highly, so think of examples where you've gone above and beyond for passengers. Highlight your communication skills and how you maintain a positive attitude, even under pressure. This will demonstrate that you're not just a driver, but a customer-focused professional.
✨Demonstrate Your Experience
With a minimum of 2 years' experience required, be ready to talk about your driving history. Share specific instances where you've successfully navigated challenges or emergencies while driving. This will help them see your capability and reliability as a driver.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your ability to react under pressure. Think through potential emergencies or unexpected situations you might face on the job. Practising your responses will help you feel more confident and articulate during the interview.