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- Tasks: Lead the Traincrew Diagramming team to produce high-quality planning products.
- Company: Join Arriva Rail London, a leader in passenger transport across Europe.
- Benefits: Free travel on TfL network, discounts on rail services, and employee assistance programme.
- Why this job: Make a real impact in the future of sustainable passenger transport.
- Qualifications: Proven leadership experience and strong knowledge of diagramming rules required.
- Other info: Embrace diversity and inclusion in a dynamic work environment.
The predicted salary is between 36000 - 60000 £ per year.
Arriva Rail London is an industry-leading train operating company, responsible for running the London Overground network under a Concession Agreement with Transport for London (TfL) and is part of the Arriva group. Here at Arriva, we are on our way to becoming the leading passenger transport partner across Europe, delivering more than 2.2 billion passenger journeys across 14 different European countries every year. We have a vision to help shape a future where passenger transport is the best choice, through digitisation, sustainability, and continuous improvement.
Arriva Rail London have an excellent new opportunity within our Operational Planning team! Reporting directly into the Head of Planning, we are looking for a Traincrew Diagramming Team Leader to join us. If you have a proven track record of leading and motivating teams, with strong Planning & Diagramming experience within the railway, and are looking for your next steps then this is the role for you!
ResponsibilitiesThe Traincrew Diagramming Team Leader will lead the Traincrew Diagramming team, enabling them to produce a high-quality planning product whilst maintaining effective workload to achieve required timescales. You will act as the key diagramming contact, driving forward relationships with local driver union representatives fostering a culture of continuous improvement.
Within this role you will also lead on the production of Long-Term Planning and Short-Term Planning train crew diagrams, ensuring that the most efficient and effective use of train crew is in place whilst ensuring that all optimal route knowledge is retained, maximising the benefits of the terms and conditions. You will also work alongside other key stakeholders including the concession management team, ensuring that traincrew diagrams are robust and will deliver a train service in line with the Concession performance targets as well as the overarching business objectives.
The Traincrew Diagramming Team Leader will also have full ownership of the KPI reporting and benchmarking for the diagramming team, to measure the performance of train crew processes, implementing improvement actions if required. You will utilise all of the tools available, with a focus on information technology to increase the productivity of the Traincrew Diagramming team, whilst establishing a culture of continuous improvement by leading your team to identify and implement improvements to the train planning processes and systems.
QualificationsThis individual will need to have a proven track record of leading and managing teams, with previous experience of working towards KPIs and benchmarking to drive successful business outcomes. The Traincrew Diagramming Leader will also need to have strong knowledge of diagramming rules and how to apply Traincrew Terms and Conditions within diagramming parameters and will ideally have an understanding of Arriva Rail London and Network Rail routes.
Excellent IT literacy is essential for this role, ideally with experience of introducing new technologies. You will also need to have strong stakeholder management experience, with the ability to build effective and influencing relationships. You will also need to have the ability to develop and implement strategies to achieve business objectives with a continuous improvement attitude.
Benefits- Free Travel for you and a nominated person at your address on TfL Network - this alone worth total £5,200 per annum
- Discounts on European rail services after 1 year of service
- Free travel on Arriva branded rail services around the country
- 75% discount off of season tickets on other Train Operating Companies
- Arriva Village - web based discounts on various products/services on the high street
- Employee Assistance Programme - 24hr helpline, covering a multitude of subjects
At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success. If you require any reasonable adjustments to be made to the application or interview process, please don’t hesitate to let us know.
Traincrew Diagramming Team Lead in London employer: Arriva Rail London
Contact Detail:
Arriva Rail London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Traincrew Diagramming Team Lead in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to current employees at Arriva Rail London on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research Arriva Rail London and understand their values and goals. Think about how your experience aligns with their vision of digitisation and sustainability. Show them you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating your leadership experience and how you've driven improvements in past roles. The more comfortable you are talking about your achievements, the better you'll come across.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Arriva Rail London. Let’s get you on board!
We think you need these skills to ace Traincrew Diagramming Team Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Traincrew Diagramming Team Lead role. Highlight your leadership experience and any relevant planning and diagramming skills. We want to see how your background aligns with our vision at Arriva!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Don’t forget to mention your experience with KPIs and stakeholder management, as these are key for us.
Showcase Your IT Skills: Since excellent IT literacy is essential, make sure to highlight any relevant technologies you've worked with. If you've introduced new tech in previous roles, let us know! We’re all about using tech to improve productivity.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining the Arriva family!
How to prepare for a job interview at Arriva Rail London
✨Know Your Diagramming Inside Out
Make sure you brush up on your knowledge of diagramming rules and train crew terms and conditions. Being able to discuss these confidently will show that you're not just familiar with the basics, but that you truly understand how they apply in practice.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated teams in the past. Think about specific challenges you faced and how you overcame them. This will demonstrate your capability to lead the Traincrew Diagramming team effectively.
✨Understand Stakeholder Management
Familiarise yourself with the key stakeholders you'll be working with, including local driver union representatives and the concession management team. Be ready to discuss how you would build and maintain these relationships to foster a culture of continuous improvement.
✨Emphasise Continuous Improvement
Be prepared to talk about your approach to continuous improvement. Share any strategies you've implemented in previous roles that have led to enhanced productivity or efficiency, especially in planning processes. This aligns perfectly with Arriva's vision for the future.
