At a Glance
- Tasks: Analyse data to detect and prevent fraud, protecting revenue for CrossCountry.
- Company: Join a dynamic team at CrossCountry, a leader in the transport industry.
- Benefits: Competitive salary of £37k, inclusive culture, and opportunities for growth.
- Other info: Diverse and inclusive workplace with a focus on professional development.
- Why this job: Make a real impact by safeguarding revenue and tackling fraud head-on.
- Qualifications: Strong analytical skills and experience with complex datasets required.
The predicted salary is between 37000 - 37000 £ per year.
Fraud Analyst
Location
Birmingham
Salary
This role brings an exciting opportunity for the right candidate to join our growing Fraud Team.
Reporting into the Fraud Manager, we are looking for an experienced data analyst to provide insights and track new and emerging trends to protect Cross Country’s revenue through the prevention and detection of fraudulent activity across our network.
Purpose of job
The purpose of the Fraud Data Analyst is to proactively explore fraud‑related risks to Cross Country through effective data analysis.
Using a variety of data sources, the postholder will identify fraudulent activity across the network, including both individual cases and wider trends or patterns.
The role will support the Revenue Protection and Anti‑Fraud strategy by providing insight into revenue risks, identifying opportunities for intervention, and evidencing the impact of anti‑fraud initiatives.
- Principal Accountabilities
- Support the Revenue Protection and Fraud team in the delivery of the Revenue Protection and Anti‑Fraud strategy.
- Use analytics to identify fraud risk and support the mitigation of revenue loss.
- Evidence revenue recovered or generated as a result of analytical insight and recommendations.
- Manipulate and analyse complex datasets from multiple sources.
- Identify fraudulent travel behaviour by individuals and develop subject profiles for investigation.
- Identify routes, locations, and processes at risk from fraudulent activity.
- Highlight and quantify weaknesses in current processes and controls.
- Produce insightful, accurate, and easy‑to‑interpret reporting for Senior Managers and wider stakeholders.
- Work closely with internal departments and external partners, including other Train Operating Companies, to support fraud prevention initiatives.
- Keep up to date with industry trends, emerging threats, and analytical techniques.
- Undertake any other duties that are appropriate to this role, including ad‑hoc analysis as required.
Essential
- Strong analytical and problem‑solving skills.
- Experience of working with complex datasets and drawing meaningful insights.
- Ability to communicate findings clearly to a range of stakeholders.
- Experience in reporting, data visualisation, or dashboard creation.
- Good working knowledge of Microsoft Office, particularly Excel.
- Ability to manage workload and prioritise effectively.
- High level of attention to detail and accuracy.
- Ability to work independently and as part of a team.
Desirable
- Experience within fraud, revenue protection, or a regulated environment.
- Knowledge of data analysis tools (e. g. SQL, VBA, Power BI).
- Understanding of fraud patterns and risk indicators.
- Experience working with transport or rail industry data.
We acknowledge the importance of our people’s diverse experiences, talents and cultures.
Embracing diversity and creating inclusion is a key component of our talent strategy.
The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
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Fraud Analyst in Birmingham employer: Arriva Rail London
Arriva is an exceptional employer, offering a dynamic work environment where innovation and sustainability are at the forefront of our mission. With a commitment to employee growth, we provide ample opportunities for professional development and a collaborative culture that values diverse perspectives. Working from our London or Sunderland office, you'll be part of a forward-thinking team dedicated to shaping the future of passenger transport across Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Fraud Analyst in Birmingham
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We think you need these skills to ace Fraud Analyst in Birmingham
Some tips for your application 🫡
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How to prepare for a job interview at Arriva Rail London
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Arriva Rail London.
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