Technician

Join the Arriva TrainCare Team as a Technician.

About Us:

At Arriva TrainCare we provide high quality overhaul, maintenance and servicing of passenger rolling stock, locomotives, freight wagons and track plant. We operate throughout the UK from six strategic locations – Crewe, Bristol, Eastleigh, Cambridge, Tyne Yard and Scarborough. Arriva TrainCare is part of Arriva, you’ll be part of a professional team with these core behaviours at heart:

• We care passionately
• We do the right thing
• We make the difference

The Role:

Working on a 4 on 4 off basis in our Crewe depot, you will be responsible for all technical engineering support on the TfW MK4 fleet along with supporting other customer fleets if required which will include inspection, fault diagnosis and solution development to technical and tooling issues.

What You’ll Do:

• Provide technical support in the form of written technical advice such as briefs, drawings, higher-level fault-finding and repeat defect investigations to contribute and improve the reliability of the TfW Mk4 fleet.
• Liaise with Service Delivery Manager regarding workload for team, detailing requirement and deliverables for that shift. Lead customer facing meetings, including daily maintenance planning meetings to agree service priorities and accurately record actions against these.
• Ensure that safety procedures and documents are adhered to in accordance with VMI and local instruction.
• Update IT systems such as customer maintenance management systems and SAP, ensuring all jobs are closed in TfW MMS correctly prior to the train entering service. Where necessary liaise with DDM Canton to manage deferral and concession in accordance with ATC train release policy.
• Provide technical support on the MK4 Fleet in the form of written technical advice such as briefs, drawings, higher-level fault-finding and repeat defect investigations. Also to maintain key performance indicators as requested by ATC senior management team and TfW.
• Undertake regular quality audits of the maintenance work and prepare reports on the findings.
• Undertake post incident technical investigations to determine the direct, underlying cause of the safety incident.
• Liaise with customer technical departments as necessary on any required work streams.
• Assist team members with exam work for the purpose of electrical testing, being the Authorised Person.
• Coaching and mentoring team members to develop the technical ability of technicians.

What You Bring:

• Qualifications – recognised engineering qualification at HND level
• Experience – minimum apprentice trained CI fitter/ electrician with 5 years experience working with passenger trains such as DMU/MK4 Loco
• Computer Skills – excellent computer proficiency MS Office 365 – Teams, Share Point, Word, Excel, Powerpoint, Forms, SAP Power BI and Outlook
• Communication - Excellent verbal and written communication skills, including ability to effectively communicate with customers and all internal stakeholders to improve service quality and value for money where appropriate.
• Valid driving licence

Ready to start your next journey? If you’re passionate about making a difference and supporting Arriva TrainCare, we want to hear from you! Let’s build the future together!

Due to the energising nature of our vacancies, application close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment. Shortlisting and interviewing will take place whilst the advert is open and will close once a successful candidate has been identified.

At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.