At a Glance
- Tasks: Lead complex diagnostics and repairs on buses, mentoring apprentices along the way.
- Company: Join Arriva, a leader in sustainable transport solutions.
- Benefits: Enjoy competitive salary, free bus travel, and extensive training opportunities.
- Other info: Dynamic work environment with a focus on diversity and inclusion.
- Why this job: Make a real impact in the transport industry while developing your technical skills.
- Qualifications: NVQ Level 3 and experience with diagnostic equipment required.
The predicted salary is between 55000 - 55000 £ per year.
We are looking for experienced and ambitious PCV Master Technician to join Arriva in our Hemel Hempstead area on a full-time permanent position. The Master Technician’s role will be the focal point in the depot for complex technical issues and OBD diagnostics, forming the interface between engineers and the Engineering Manager. In this role as Master Technician, you will be responsible for diagnostics, repairs and advice on engines, gearboxes, axles and electrical faults including body systems.
The Master Technician will be multi-system experienced and take the lead in complex fault finding related to CAN Line, After-Treatment Exhaust Systems, Euro 5/Euro 6 Engines, Multiplex and Electrical Faults, High Voltage and Hybrid System Diagnostics.
What Arriva can offer you:
- 38 hours, 5 out of 7
- On the job training & development - High Voltage Level 1-4 /EV training, roadside assistance, IRTEC accreditation & diagnostics training
- Free bus travel for you and a nominated member of your family
- We will train you and upgrade your licence to drive a bus!
- Access to the Arriva Village - Retail discounts and offers worth up to £1,200 per year
- Arriva Wellbeing Support and Annual Health Screening
- 25 days plus bank holidays
- Arriva Workplace Pension
- Full PPE and Workwear provided.
Main Responsibilities:
- To be the first point of contact for in-depth engineering fault finding and repairs on specific bus types.
- Carry out diagnostic tests on a wide range of company vehicles and equipment.
- Subject matter expert in Mechanical and Electrical fault diagnostic.
- Custodian of all technical campaigns and fleet checks within their garage.
- Notify the Technical and Systems Manager of faults identified within their area of expertise.
- Advise the Engineering Manager on technical issues within the garage.
- Carry out projects/trials on behalf of the Engineering Director and/or Technical Manager.
- Develop and foster good working relationships with engineers and serve as mentor to apprentices where applicable.
- Develop and maintain effective communication and relationships with chassis and body manufacturers and OEM suppliers.
Key Skills and Experience:
- Minimum qualification of NVQ Level 3 standard.
- Comprehensive understanding of diagnostic equipment and its applications such as Electrical components like alternators, starter motors, electrical looms and wiring harnesses.
- Experience of working with Diagnostic Software Packages such as Cummins Insite, Volvo Tech Tool, ACTIA, WABCO, Xentry etc.
- Skilled in the use of IT systems, including Excel, Word and Outlook.
- Full understanding/appreciation of the terms and condition of the Company Operating Licence.
- Willingness to adapt and update skills and attend training courses.
- A full UK driving licence (6 points or less).
- Ability to be passed fit for a PCV pre-employment medical.
- Ability to prioritise own workload.
- Flexibility to change priorities and resources quickly to meet the needs of the garage.
APPLY NOW to join Arriva to help deliver our vision of providing clean, sustainable and reliable transport services to our customers for a greener future. At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
Master Technician employer: Arriva Rail London Ltd
Arriva is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. As a Master Technician in Hemel Hempstead, you will benefit from comprehensive training opportunities, including High Voltage and EV training, alongside perks such as free bus travel for you and a family member, retail discounts, and a generous pension scheme. Join us to be part of a diverse team dedicated to delivering sustainable transport solutions while enjoying a fulfilling career with ample growth potential.
StudySmarter Expert Advice🤫
We think this is how you could land Master Technician
✨Tip Number 1
Get to know the company! Research Arriva and their values, especially around sustainability and diversity. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Having someone inside can give you the inside scoop and maybe even a referral, which can really boost your chances.
✨Tip Number 3
Prepare for the interview by brushing up on your technical skills. Be ready to discuss specific diagnostic tools and techniques you've used. Show them you’re not just a Master Technician, but the Master Technician they need!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining Arriva and contributing to their mission.
We think you need these skills to ace Master Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Master Technician role. Highlight your experience with diagnostics, repairs, and any specific systems mentioned in the job description. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your willingness to learn and adapt, as we value that at StudySmarter.
Show Off Your Technical Skills:Be sure to include any relevant technical qualifications and experiences, especially with diagnostic software and electrical components. We love seeing candidates who are confident in their technical abilities, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team at Arriva!
How to prepare for a job interview at Arriva Rail London Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around diagnostics and repairs for engines, gearboxes, and electrical systems. Familiarise yourself with the specific diagnostic software mentioned in the job description, like Cummins Insite and Volvo Tech Tool, so you can confidently discuss your experience with them.
✨Showcase Your Experience
Prepare to share specific examples from your past roles that highlight your problem-solving skills and technical expertise. Think about complex fault-finding scenarios you've encountered and how you resolved them, as this will demonstrate your capability as a Master Technician.
✨Ask Smart Questions
During the interview, don’t hesitate to ask insightful questions about the team dynamics, ongoing projects, or the types of vehicles you'll be working on. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
✨Be a Team Player
Since the role involves mentoring apprentices and collaborating with engineers, be ready to discuss your approach to teamwork and leadership. Share examples of how you've fostered good working relationships in the past, as this will highlight your ability to contribute positively to the team environment.
