Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage cleaning contracts and ensure top-notch service across the North East.
- Company: Join Arriva, a leader in customer service and collaboration.
- Benefits: Earn £35,500 plus benefits while developing your career.
- Why this job: Make a real impact by ensuring cleanliness and safety in our operations.
- Qualifications: Experience in contract management and strong communication skills required.
- Other info: Flexible working hours with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
Here at Arriva we expect all our staff to deliver outstanding customer service, putting people first, acting with trust and respect and working collaboratively to deliver successful results. We have an exciting vacancy for a full time Cleaning Contract Manager, working across the North East as part of the Engineering team to support Arriva's vision and growth strategy.
Reporting to the Fleet Engineer, you will be responsible for managing the overall area cleaning contract for buildings and vehicles across the region.
- Closely manage contract cleaning company.
- Carry out monthly audits of buildings and vehicles.
- Monitor KPIs and compile monthly KPI report.
- Leasing with both internal and external stakeholders to ensure all KPIs are met.
- Agree monthly invoice before payment.
- Managing budgets, labour requirements, and project timescales.
- Assisting with the procurement of new contract work.
- Producing project plans and setting programme targets.
- Responsible for health, safety and environmental standards being implemented and maintained.
- Development and training of staff.
- Produce all necessary internal and external reports and ensure all operations are being carried out in line with contract.
- Experience of multi-site contract management within a commercial environment.
- Experience or knowledge of cleaning related industry practices.
- The proven ability to produce clear written reports.
- The proven ability to communicate effectively in writing and verbally at all levels.
- IT skills including use of Excel to intermediate level.
- The ability to produce and deliver financial information for both finance and non-financial colleagues.
- To be able to work a flexible time pattern in order to suit the needs of the business. This will include working nights, weekends or early morning starts on a regular basis.
- A full current (UK) driving licence (car).
Contract Cleaning Manager employer: Arriva Rail London Ltd
Contact Detail:
Arriva Rail London Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Cleaning Manager
✨Tip Number 1
Network like a pro! Reach out to people in the cleaning industry or those who work at Arriva. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Arriva’s values and recent projects. Show them you’re not just another candidate, but someone who truly gets their mission and can contribute to it.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on common questions for contract management roles and be ready to discuss your experience with KPIs and audits.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Contract Cleaning Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Cleaning Manager role. Highlight your experience in multi-site contract management and any relevant cleaning industry practices. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your ability to manage budgets, monitor KPIs, and communicate effectively. We love a good story that shows us your passion for the job!
Showcase Your IT Skills: Since the role requires intermediate Excel skills, don’t forget to mention any relevant IT experience in your application. If you've used Excel for reporting or data analysis, let us know! We appreciate candidates who can handle the tech side of things.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it’s super easy to do – just follow the prompts and submit your application!
How to prepare for a job interview at Arriva Rail London Ltd
✨Know Your Cleaning Contracts
Make sure you brush up on your knowledge of contract management, especially in the cleaning industry. Be ready to discuss your experience with multi-site management and how you've successfully handled KPIs in previous roles.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with both internal teams and external partners in past positions.
✨Demonstrate Financial Acumen
Be prepared to talk about your experience with budgets and financial reporting. Think of specific instances where you’ve managed costs or produced financial information that helped your team or company make informed decisions.
✨Highlight Health and Safety Knowledge
This role requires a strong understanding of health, safety, and environmental standards. Brush up on relevant regulations and be ready to discuss how you've implemented these standards in your previous roles to ensure compliance.
