At a Glance
- Tasks: Diagnose and repair complex technical issues in buses, leading fault-finding activities.
- Company: Join Arriva, a leading transport company with a focus on innovation.
- Benefits: Enjoy free bus travel, ongoing training, and a competitive pension scheme.
- Other info: Great career growth opportunities and a supportive team culture.
- Why this job: Be the go-to expert in a dynamic environment and make a real impact.
- Qualifications: NVQ Level 3 or equivalent, with strong diagnostic skills and IT proficiency.
The predicted salary is between 35000 - 45000 £ per year.
We are looking for an experienced and ambitious PSV Master Technician to join Arriva at our Barking depot on a full-time, permanent basis. The Master Technician will act as the focal point within the depot for complex technical issues and OBD diagnostics, serving as the key link between engineers and the Engineering Manager. In this role, you will be responsible for diagnosing, repairing, and providing technical guidance on engines, gearboxes, axles, and electrical faults, including body systems.
You will bring multi-system expertise and lead complex fault-finding activities, particularly in areas such as CAN systems, after-treatment exhaust systems, Euro 5/Euro 6 engines, multiplex systems, electrical faults, and high-voltage/hybrid diagnostics.
What Arriva can offer you:
- 38 hours per week, Monday to Friday
- Ongoing training and development, including High Voltage Level 1–4 / EV training, roadside assistance, IRTEC accreditation, and diagnostics training
- Free bus travel for you and a nominated family member
- Opportunity to train for and upgrade your licence to drive a bus
- Access to the Arriva Village – retail discounts and offers worth up to £1,200 per year
- Arriva Wellbeing Support
- 20 days annual leave plus bank holidays (rising to 25 days after 5 years’ service)
- Arriva Workplace Pension
- Full PPE and workwear provided
Main Responsibilities:
- Act as the first point of contact for advanced fault finding and technical repairs across specific bus types
- Carry out diagnostic testing on a wide range of company vehicles and equipment
- Serve as a subject matter expert in mechanical and electrical diagnostics
- Take ownership of technical campaigns and fleet checks within the depot
- Report identified faults to the Technical and Systems Manager
- Provide technical advice and support to the Engineering Manager
- Support projects and trials on behalf of the Engineering Director and/or Technical Manager
- Build strong working relationships with engineers and mentor apprentices where appropriate
- Maintain effective communication with chassis/body manufacturers and OEM suppliers
Key Skills and Experience:
- NVQ Level 3 (or equivalent) qualification
- Strong understanding of diagnostic equipment and electrical components (e.g. alternators, starter motors, wiring harnesses)
- Experience with diagnostic software such as Cummins Insite, Volvo Tech Tool, ACTIA, WABCO, and Xentry
- Proficient in IT systems including Excel, Word, and Outlook
- Good understanding of the Company Operating Licence requirements
- Willingness to continually develop skills and attend training
- Full UK driving licence (maximum 6 points)
- Strong organisational skills with the ability to prioritise workload effectively
- Flexible approach to changing priorities within a busy depot environment
- Ability to meet PCV pre-employment medical standards
Master Technician in Barking employer: Arriva Rail London Ltd
Arriva is an exceptional employer that prioritises the growth and development of its employees, offering ongoing training opportunities such as High Voltage and EV training, alongside a supportive work culture that values teamwork and mentorship. Located at the Barking depot, employees enjoy benefits like free bus travel for themselves and a family member, generous annual leave, and access to exclusive retail discounts, making it a rewarding place to build a career in the transport industry.
StudySmarter Expert Advice🤫
We think this is how you could land Master Technician in Barking
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Arriva through LinkedIn or local meetups. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss specific diagnostic tools and techniques you've used. Show them you're not just a technician, but a problem-solver!
✨Tip Number 3
Don’t forget to showcase your soft skills! Being a Master Technician isn’t just about the nuts and bolts; it’s also about mentoring apprentices and communicating effectively with your team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest job openings and updates right there.
We think you need these skills to ace Master Technician in Barking
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Master Technician role. Highlight your experience with diagnostic equipment and any relevant qualifications, like NVQ Level 3. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your expertise in complex fault-finding can benefit us at Arriva. Keep it engaging and personal!
Showcase Your Technical Skills:Don’t forget to mention your experience with specific diagnostic software and systems. We’re keen on candidates who can hit the ground running, so let us know how you’ve used tools like Cummins Insite or Volvo Tech Tool in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details directly and keep track of your application. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Arriva Rail London Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around complex diagnostics and fault-finding. Familiarise yourself with the specific systems mentioned in the job description, like CAN systems and Euro 5/Euro 6 engines. Being able to discuss these confidently will show that you're the right fit for the Master Technician role.
✨Showcase Your Experience
Prepare to share specific examples from your past work where you've successfully diagnosed and repaired complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your expertise and problem-solving skills effectively.
✨Ask Smart Questions
Interviews are a two-way street, so come prepared with insightful questions about the team dynamics, ongoing training opportunities, and the types of projects you'll be involved in. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Be Ready to Discuss Tools and Software
Since the role requires familiarity with diagnostic software like Cummins Insite and Volvo Tech Tool, be prepared to talk about your experience with these tools. If you’ve used similar software, mention that too! Highlighting your technical toolkit will reinforce your suitability for the position.
