Master Technician

Master Technician

London Full-Time 42000 - 58000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead complex diagnostics and repairs on buses, mentoring apprentices along the way.
  • Company: Join Arriva, a leader in sustainable transport solutions, committed to a greener future.
  • Benefits: Enjoy a starting salary of £50,000, free bus travel, and retail discounts worth up to £1,200 annually.
  • Why this job: Be at the forefront of innovative technology while making a real impact on public transport.
  • Qualifications: NVQ Level 3 required; experience with diagnostic software and a full UK driving licence essential.
  • Other info: Full PPE provided, plus opportunities for ongoing training and development.

The predicted salary is between 42000 - 58000 £ per year.

We are looking for an experienced and ambitious PSV Master Technician to join Arriva in our Brixton depot in a full-time permanent position. The Master Technician's role will be the focal point in the depot for complex technical issues and OBD diagnostics, forming the interface between engineers and the Engineering Manager. In this role as Master Technician, you will be responsible for diagnostics, repairs and advice on engines, gearboxes, axles and electrical faults including body systems.

The Master Technician will be multi-system experienced and take the lead in complex fault finding related to CAN Line, After-Treatment Exhaust Systems, Euro 5/Euro 6 Engines, Multiplex and Electrical Faults, High Voltage and Hybrid System Diagnostics.

What Arriva can offer you:

  • 38 hours Monday/Friday
  • Starting salary of £50,000
  • On the job training & development - High Voltage Level 1-4 /EV training, roadside assistance, IRTEC accreditation & diagnostics training
  • Free bus travel for you and a nominated member of your family
  • We will train you and upgrade your licence to drive a bus!
  • Access to the Arriva Village - Retail discounts and offers worth up to £1,200 per year
  • 20 days plus bank holidays (Rising to 25 after 5 years' service)
  • Full PPE and Workwear provided.

Main Responsibilities:

  • To be the first point of contact for in-depth engineering fault finding and repairs on specific bus types.
  • Carry out diagnostic tests on a wide range of company vehicles and equipment.
  • Subject matter expert in Mechanical and Electrical fault diagnostic.
  • Custodian of all technical campaigns and fleet checks within their garage.
  • Notify the Technical and Systems Manager of faults identified within their area of expertise.
  • Advise the Engineering Manager on technical issues within the garage.
  • Carry out projects/trials on behalf of the Engineering Director and/or Technical Manager.
  • Develop and foster good working relationships with engineers and serve as mentor to apprentices where applicable.
  • Develop and maintain effective communication and relationships with chassis and body manufacturers and OEM suppliers.

Key Skills and Experience:

  • Minimum qualification of NVQ Level 3 standard.
  • Comprehensive understanding of diagnostic equipment and its applications such as Electrical components like alternators, starter motors, electrical looms and wiring harnesses.
  • Experience of working with Diagnostic Software Packages such as Cummins Insite, Volvo Tech Tool, ACTIA, WABCO, Xentry etc.
  • Skilled in the use of IT systems, including Excel, Word and Outlook.
  • Full understanding/appreciation of the terms and condition of the Company Operating Licence.
  • Willingness to adapt and update skills and attend training courses.
  • A full UK driving licence (6 points or less).
  • Ability to be passed fit for a PCV pre-employment medical.
  • Ability to prioritise own workload.
  • Flexibility to change priorities and resources quickly to meet the needs of the garage.

APPLY NOW to join Arriva to help deliver our vision of providing clean, sustainable and reliable transport services to our customers for a greener future.

Master Technician employer: Arriva London South Limited

Arriva is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. As a Master Technician in our Brixton depot, you will benefit from comprehensive training opportunities, including High Voltage and EV training, alongside competitive pay and perks such as free bus travel for you and a family member. With a commitment to fostering growth and collaboration, Arriva provides a rewarding environment for those looking to make a meaningful impact in the transport sector.
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Contact Detail:

Arriva London South Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Master Technician

✨Tip Number 1

Familiarise yourself with the specific diagnostic software mentioned in the job description, such as Cummins Insite and Volvo Tech Tool. Having hands-on experience or even a basic understanding of these tools can set you apart during the interview.

✨Tip Number 2

Network with current or former employees at Arriva, especially those in technical roles. They can provide insights into the company culture and expectations, which can help you tailor your approach when discussing your experience.

✨Tip Number 3

Prepare to discuss specific examples of complex fault-finding scenarios you've encountered in your previous roles. Highlighting your problem-solving skills and technical expertise will demonstrate your capability as a Master Technician.

✨Tip Number 4

Show your willingness to learn and adapt by mentioning any recent training or certifications you've pursued. This aligns with Arriva's commitment to ongoing development and can make you a more attractive candidate.

We think you need these skills to ace Master Technician

Advanced Diagnostic Skills
Mechanical and Electrical Fault Diagnosis
Experience with OBD Diagnostics
Knowledge of Euro 5/Euro 6 Engines
CAN Line Fault Finding
High Voltage System Diagnostics
Multiplex System Understanding
Proficiency in Diagnostic Software Packages (e.g., Cummins Insite, Volvo Tech Tool, ACTIA, WABCO, Xentry)
Strong IT Skills (Excel, Word, Outlook)
Excellent Communication Skills
Mentoring and Leadership Abilities
Project Management Skills
Ability to Prioritise Workload
Adaptability to Changing Priorities
Full UK Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience as a PSV Master Technician. Focus on your diagnostic skills, experience with specific systems like Euro 5/Euro 6 engines, and any training you've received in high voltage or hybrid systems.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your ability to handle complex technical issues and your commitment to ongoing training and development.

Highlight Key Skills: In your application, emphasise your proficiency with diagnostic software packages and your understanding of mechanical and electrical fault diagnostics. This will show that you are well-equipped for the responsibilities outlined in the job description.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Master Technician role.

How to prepare for a job interview at Arriva London South Limited

✨Showcase Your Technical Expertise

As a Master Technician, you'll need to demonstrate your in-depth knowledge of diagnostics and repairs. Be prepared to discuss specific experiences with complex technical issues, such as CAN Line diagnostics or high voltage systems, and how you've successfully resolved them in the past.

✨Foster Good Communication Skills

Since the role involves liaising between engineers and management, it's crucial to exhibit strong communication skills. Prepare examples of how you've effectively communicated technical information to non-technical colleagues or mentored apprentices in previous roles.

✨Highlight Your Adaptability

The job requires flexibility in prioritising tasks and adapting to changing situations. Share instances where you've successfully managed shifting priorities or taken on new challenges, showcasing your ability to thrive in a dynamic environment.

✨Prepare for Technical Questions

Expect to face technical questions related to diagnostic software and mechanical systems. Brush up on your knowledge of tools like Cummins Insite or Volvo Tech Tool, and be ready to explain how you've used these in your previous work to solve problems.

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