At a Glance
- Tasks: Lead and support a dynamic team in delivering reliable public transport services.
- Company: Join Arriva, a leader in the transport industry with a people-focused culture.
- Benefits: Enjoy career development opportunities in a fast-paced, supportive environment.
- Other info: Flexible shifts available, including evenings and weekends.
- Why this job: Make a real difference in your community by ensuring efficient transport operations.
- Qualifications: Experience in transport management and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Arriva is looking for a motivated and people‑focused Operations Supervisor to support the day‑to‑day running of our busy transport operation. This is an excellent opportunity for candidates with experience in bus operations, transport management, logistics, fleet operations or service delivery who are passionate about leading teams and delivering reliable public transport services.
Key Responsibilities
- Supervising, motivating and supporting operational staff and bus drivers
- Managing daily bus service delivery, route coverage and resource allocation
- Monitoring punctuality, reliability and operational performance across services
- Supporting driver welfare, performance management and employee development
- Investigating operational incidents, customer complaints and service disruptions
- Ensuring compliance with health and safety regulations, company policies and transport legislation
- Working closely with engineering and depot teams to maintain fleet availability
- Producing operational reports and maintaining accurate records
- Identifying opportunities to improve operational efficiency and customer service
Qualifications
- Previous experience in an Operations Supervisor, Transport Supervisor or Duty Manager role
- Strong leadership and people‑management skills
- Excellent communication and problem‑solving abilities
- Experience managing operational performance and KPIs
- Knowledge of transport operations, scheduling and resource planning
- Understanding of health and safety and compliance within a transport environment
- Good IT skills, including Microsoft Office and operational systems
- Flexibility to work shifts, evenings and weekends where required
- A full valid driving licence
Benefits
Join a supportive and fast‑paced environment with genuine opportunities for career development within the bus and transport industry.
Operations Supervisor in Harlow employer: Arriva Kent Thameside Limited
Arriva Harlow is an exceptional employer that prioritises a supportive and dynamic work environment, perfect for those passionate about public transport. With a strong focus on employee development and career progression, we offer our Operations Supervisors the chance to lead dedicated teams while ensuring reliable service delivery. Our commitment to health and safety, alongside a culture of collaboration with engineering and depot teams, makes Arriva a rewarding place to grow your career in the transport industry.
Contact Details:
Arriva Kent Thameside Limited Recruitment Team
