Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the development and optimisation of our marketing websites using Drupal CMS.
- Company: Join Arriva, a leading European passenger transport partner with a strong sustainability agenda.
- Benefits: Enjoy competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact on user experience and digital content management in a dynamic environment.
- Qualifications: Experience in product ownership or UX design, with knowledge of CMS and SEO principles.
- Other info: Be part of a collaborative team focused on continuous improvement and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Arriva is a leading European passenger transport partner, operating in 11 countries across the UK and Europe. The company employs around 35,000 people, delivering more than 1.5 billion passenger journeys connecting people and communities safely, reliably and sustainably. We have strong roots dating back to 1938, an ambitious growth and sustainability agenda, and a continuously developing relationship with I Squared Capital – a global infrastructure investment fund manager – who acquired Arriva in 2024.
The ACE Product Owner for WEB will work with stakeholders to prioritise initiatives and manage development and optimisation of our Marketing websites using Drupal CMS and Site Studio. This role ensures seamless content management, governance, and user experience across digital platforms, aligning with business objectives and brand standards.
Direct Responsibilities- Product Ownership
- Define and maintain the roadmap for CMS and Site Studio capabilities.
- Act as the subject matter expert for Site Studio components, templates, and workflows.
- Ensure governance and best practices for content creation, publishing, and design consistency.
- Content Management & UX
- Oversee creation and editing of content using Site Studio’s visual builder.
- Manage reusable components, global styles, and responsive layouts.
- Implement SEO‑friendly practices, including schema markup and canonical link management.
- Stakeholder Collaboration
- Work closely with marketing, design/UX, and technology teams to deliver high‑quality web experiences.
- Liaise with external vendors and technology partners for CMS enhancements.
- Workflow
- Design and maintain end‑to‑end workflows for CMS changes.
- Implement role‑based permissions and ensure compliance with governance standards.
- Integrate workflows with agile sprint cycles for timely delivery of website updates.
- Monitor workflow efficiency and introduce automation where possible.
- Provide training and documentation for teams on workflow processes and Site Studio best practices.
- Continuous Improvement
- Monitor performance metrics and user feedback to drive iterative improvements.
- Stay updated on emerging CMS technologies and Site Studio features.
- Experience as a Product Owner or UX Designer familiar with CMS environments.
- Knowledge of Drupal CMS and Site Studio.
- Strong understanding of UX principles, responsive design, and SEO.
- Excellent stakeholder management and communication skills.
- Familiarity with agile methodologies and product management tools.
- A well‑defined CMS and Site Studio roadmap aligned with business objectives.
- Roadmap communicated and understood by all stakeholders.
- Features and enhancements prioritised based on measurable business value.
- Demonstrable improvement in customer experience and engagement metrics.
- Backlog items are well‑groomed, prioritised, and linked to strategic goals.
- Decisions supported by analytics (e.g., user behaviour, SEO performance).
- KPIs tracked and reported consistently.
- Adoption of new CMS capabilities or Site Studio features that enhance efficiency.
This job description sets out the main duties and responsibilities of the job‑holder. It does not constitute an exhaustive or comprehensive description of duties and the job holder will be required to carry out any additional tasks as and when requested to do so by their manager. Responsibilities and duties may also change in light of future business needs and personal development.
The closing date for applications is midnight on Sunday 22 March 2026. Arriva Group reserves the right to close this vacancy early.
ACE Product Owner - WEB in Sunderland employer: Arriva Group
Contact Detail:
Arriva Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ACE Product Owner - WEB in Sunderland
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Arriva or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your work with CMS and UX design. This is your chance to demonstrate your expertise and creativity, making you stand out from the crowd.
✨Tip Number 3
Prepare for the interview by understanding Arriva's mission and values. Tailor your responses to show how your experience aligns with their goals, especially around customer experience and digital innovation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Arriva team.
We think you need these skills to ace ACE Product Owner - WEB in Sunderland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ACE Product Owner role. Highlight your experience with CMS, especially Drupal, and any relevant UX design skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your understanding of stakeholder collaboration and agile methodologies.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your impact in previous roles. Use metrics where possible to show how you've improved user experiences or driven engagement.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at Arriva Group
✨Know Your CMS Inside Out
Make sure you brush up on your knowledge of Drupal CMS and Site Studio. Be prepared to discuss how you've used these tools in the past, and think of specific examples where you’ve improved user experience or content management.
✨Showcase Your Stakeholder Skills
Arriva values collaboration, so come ready to share experiences where you've successfully worked with marketing, design, and tech teams. Highlight how you managed expectations and communicated effectively to ensure everyone was on the same page.
✨Demonstrate Your UX Understanding
Be ready to talk about UX principles and how they apply to web design. Prepare to discuss any projects where you implemented responsive design or SEO-friendly practices, and how those decisions impacted user engagement.
✨Prepare for Agile Discussions
Since this role involves working within agile methodologies, be prepared to discuss your experience with agile processes. Think of examples where you’ve integrated workflows into sprints and how you’ve monitored efficiency to drive improvements.