At a Glance
- Tasks: Lead revenue management and pricing strategy to drive growth and enhance customer experience.
- Company: Join Grand Central, a dynamic part of the Arriva Group with a collaborative culture.
- Benefits: Enjoy unlimited free travel for you and your family, plus a contributory pension scheme.
- Other info: Diverse and inclusive workplace focused on unlocking potential and enhancing success.
- Why this job: Shape strategy and make a real impact in a growing business while leading a talented team.
- Qualifications: Degree-level education with strong analytical skills and experience in data analysis.
The predicted salary is between 55000 - 65000 £ per year.
Are you a commercially minded, data-driven leader with a passion for pricing strategy and revenue growth? We’re looking for a Senior Revenue Manager to join our Commercial team and play a key role in shaping how we maximise revenue, optimise pricing, and enhance the customer offering across our network.
About The Role
As Senior Revenue Manager, you’ll take ownership of our revenue management, pricing, and retail strategy, ensuring we maximise revenue while delivering a great customer experience. You’ll lead a small but high-performing team and work closely with stakeholders across the business and wider Arriva group. This is a highly visible role where your insight, innovation, and commercial thinking will directly influence business performance.
What You’ll Be Doing
- Lead and develop the company’s revenue management and pricing strategy to drive revenue growth and optimise passenger loadings.
- Own and manage fares strategy, implementation, and evaluation, including identifying opportunities and resolving anomalies.
- Develop and optimise retail distribution channels, ensuring services are available, accurate, and commercially effective.
- Monitor competitor pricing and market trends, using data to shape strategic decisions.
- Lead revenue protection strategy and drive improvements across the business.
- Oversee e-ticketing performance, including analysis, reporting, and continuous improvement initiatives.
- Work collaboratively with internal teams and external partners to share best practice and enhance capability.
- Provide clear, data-led insights and recommendations to senior stakeholders.
What We’re Looking For
- Degree-level education (or equivalent) with strong numerical and analytical capability.
- Proven experience in data analysis and BI tools, with the ability to turn complex data into actionable insights.
- Strong commercial awareness and experience influencing business performance in a trading environment.
- Confident communicator who can present insights to senior stakeholders.
- A proactive, innovative thinker who challenges the status quo and drives improvement.
- Ability to manage multiple priorities in a fast-paced environment.
- A collaborative leader with experience managing or developing others.
Desirable
- Experience with revenue management systems and techniques.
- Background in rail or open access operations.
Why Join Us?
- Take ownership of a critical commercial function within a growing business.
- Work in a collaborative environment across the Arriva group.
- Opportunity to shape strategy and make a real business impact.
- Lead and develop a talented team.
Grand Central Benefits
- Contributory Pension Scheme: Arriva Workplace Pension Plan (AWPP) provided by Standard Life.
- Unlimited Free Travel for you and your immediate family on all Grand Central services. In addition, we currently offer concessionary travel on other Arriva Trains UK franchises.
- Employee Assistance Programme provided by Health Assured: free, confidential 24-hour telephone counselling and information services.
Benefits Available Upon Completion Of Probation Period (3-6 Months)
- Friends & Family Passes pro-rata allocation of return standard class journeys (terms & conditions apply).
- Company Medical Insurance provided by AXA PPP Healthcare (taxable benefit).
- Company Wellness Package (including dental/optical treatment) provided by WPA (taxable benefit).
- Child Care Vouchers Scheme.
- Cycle to Work Scheme.
- Arriva Village employee rewards and benefits scheme.
At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
Senior Revenue Manager employer: Arriva Group
At Grand Central, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture that empowers our employees to take ownership of their roles. As a Senior Revenue Manager, you will have the opportunity to lead a talented team while shaping critical commercial strategies that directly impact our business performance. With benefits like unlimited free travel for you and your family, a comprehensive pension scheme, and a commitment to diversity and inclusion, Grand Central offers a rewarding environment for professional growth and personal well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Revenue Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Understand their pricing strategies and revenue management techniques. This will help you showcase your knowledge and demonstrate how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Senior Revenue Manager. Highlight your data-driven approach and how you've influenced business performance in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Grand Central.
We think you need these skills to ace Senior Revenue Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Senior Revenue Manager role. Highlight your experience in revenue management and pricing strategy, and don’t forget to showcase those data analysis skills we’re after!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about revenue growth and how your innovative thinking can drive improvements. Keep it engaging and relevant to the job description.
Showcase Your Leadership Skills:As a Senior Revenue Manager, you’ll be leading a team. Make sure to include examples of how you’ve successfully managed or developed others in your previous roles. We want to see your collaborative spirit!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Arriva Group
✨Know Your Numbers
As a Senior Revenue Manager, you'll need to demonstrate your strong numerical and analytical skills. Brush up on key metrics related to revenue management and pricing strategies. Be ready to discuss how you've used data analysis in past roles to drive revenue growth.
✨Showcase Your Leadership Skills
This role involves leading a high-performing team, so be prepared to share examples of how you've successfully managed or developed others. Highlight your collaborative approach and how you’ve influenced business performance through effective team leadership.
✨Understand the Market Landscape
Familiarise yourself with current market trends and competitor pricing strategies in the rail industry. Bring insights to the interview about how these factors can impact revenue and customer experience, showing that you're proactive and innovative in your thinking.
✨Communicate Clearly and Confidently
You'll need to present insights to senior stakeholders, so practice articulating your thoughts clearly. Use specific examples from your experience to illustrate your points, and don’t shy away from discussing how your insights have led to strategic decisions in previous roles.
