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- Tasks: Manage warranty processes and perform quality checks on maintenance contracts.
- Company: Join Arriva TrainCare, a leader in rail maintenance with a passionate team.
- Benefits: Enjoy 26 days annual leave, healthcare cover, and travel discounts.
- Why this job: Make a real difference in the rail industry while developing your engineering skills.
- Qualifications: HNC in Engineering and experience in rail maintenance or warranty management.
- Other info: Dynamic role with opportunities for growth and a focus on diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Join the Arriva TrainCare Team as a Warranty Quality Engineer
Organisation
Arriva TrainCare (ATC)
Location
Crewe with some UK travel expected.
Contract
Fixed Term for 4 months
Working Hours
37.5 hours per week, Monday to Friday 8am-4pm
About Us
At Arriva TrainCare we provide high quality overhaul, maintenance and servicing of passenger rolling stock, locomotives, freight wagons and track plant. We operate throughout the UK from six strategic locations – Crewe, Bristol, Eastleigh, Cambridge, Tyne Yard and Scarborough.
Arriva TrainCare is part of Arriva, you’ll be part of a professional team with these core behaviours at heart;
- We care passionately
- We do the right thing
- We make the difference
Benefits include 26 days annual leave plus standard UK bank holidays, pension, life and healthcare cover, Arriva UK Trains Travel Pass, Cycle to Work scheme and Arriva Village retailer discount scheme.
The Role
This is a safety-critical role and you will be responsible for warranty management of specific heavy and light maintenance contracts. You will be required to attend out of hours, and sometimes overnights at relevant depots and customer sites. You will be on call as part of the manager’s rota.
What You’ll Do
- Perform maintenance in a timely manner
- Revise the company warranty process
- Manage the warranty material returns from customers
- Co‑ordinate warranty call outs where attendance at customer depots is required.
- Attend joint investigations
- Attend warranty meetings with the customer
- Use Microsoft Office and SAP software
- Carry out quality checks
- Support the Engineering Manager in the delivery of technical reports and the presentation of KPIs.
- Liaise closely with the commercial department
- Participate in project mobilisation meetings
- Drive company road vehicles to support activities.
- Provide market information for the Commercial team.
What You Bring
Full job description available on request
- Qualifications – HNC in Engineering, People management
- Experience – rolling stock, rail maintenance, warranty management, able to interpret engineering drawings, previous experience of production efficiency tools, understanding ROSCO/TOC/FOC relationships, Good working knowledge of all company management accreditations ISO 9001, ISO 14001 and OHSAS 18001
- Knowledge – Fire safety, COSHH awareness, PTS, depot safety, accident/incident reporting, electricity awareness, working at heights.
Ready to start your next journey?
If you’re passionate about making a difference and supporting Arriva TrainCare, we want to hear from you!
Let’s build the future together!
Due to the energising nature of our vacancies, application close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment. Shortlisting and interviewing will take place whilst the advert is open and will close once a successful candidate has been identified.
At Arriva we acknowledge the importance of our people’s diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success…
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Quality and Warranty Engineer employer: Arriva Group
Contact Detail:
Arriva Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality and Warranty Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the rail industry, especially those at Arriva TrainCare. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can talk confidently about warranty management and quality checks, as these are key for the role.
✨Tip Number 3
Show your passion for the industry! When you get the chance to speak with the team, let them know why you care about rail maintenance and how you can make a difference at Arriva.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Arriva family.
We think you need these skills to ace Quality and Warranty Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality and Warranty Engineer role. Highlight relevant experience in warranty management and rail maintenance, and don’t forget to mention your qualifications like HNC in Engineering!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and how your skills align with Arriva TrainCare's core behaviours. Show us why you care passionately and how you can make a difference.
Be Clear and Concise: When filling out your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read through your experience and skills. We love a well-organised application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our team there.
How to prepare for a job interview at Arriva Group
✨Know Your Stuff
Make sure you brush up on your knowledge of warranty management and rolling stock maintenance. Familiarise yourself with the specific processes and standards mentioned in the job description, like ISO 9001 and OHSAS 18001. This will show that you're not just interested in the role but also understand the technical aspects involved.
✨Showcase Your Experience
Prepare to discuss your previous experience in warranty management and rail maintenance. Think of specific examples where you've successfully managed warranty claims or improved processes. This will help you demonstrate your ability to make a difference, which is one of the core behaviours at Arriva TrainCare.
✨Ask Smart Questions
During the interview, don’t hesitate to ask insightful questions about the team dynamics, the challenges they face, or how they measure success in this role. This shows that you're genuinely interested in the position and want to contribute positively to the team.
✨Be Ready for Scenarios
Since this role involves safety-critical responsibilities, be prepared for scenario-based questions. Think about how you would handle warranty call-outs or joint investigations. Showing that you can think on your feet and prioritise safety will set you apart from other candidates.
