At a Glance
- Tasks: Manage data requests and support HR administration in a dynamic environment.
- Company: Join Arriva, a leading transport provider with a strong focus on growth and sustainability.
- Benefits: Inclusive team culture, career development opportunities, and a chance to make a real impact.
- Other info: Great opportunity for career growth in a large, evolving organisation.
- Why this job: Be part of a supportive HR team where your contributions truly matter.
- Qualifications: Experience with sensitive information and a willingness to learn about GDPR.
The predicted salary is between 30000 - 40000 £ per year.
Corporate Services | Reports to: People Services Manager
About Arriva
Arriva is one of Europe’s leading transport providers, employing over 35,000 people and delivering more than 1.5 billion passenger journeys across 11 countries every year. With a proud heritage dating back to 1938, we’re driven by an ambitious growth agenda and focused on building a strong and sustainable future.
We are looking for a highly organised and detail‑focused People Administrator who will primarily manage Data Subject Access Requests (DSARs) and support general HR administration.
Key Responsibilities
- Manage and coordinate all DSARs across HR, acting as the central point of contact.
- Track requests to ensure compliance with statutory deadlines.
- Use Microsoft Purview (eDiscovery & Content Search) to locate, extract, and redact data according to GDPR.
- Work with HR, IT, Payroll and other stakeholders to gather information and maintain audit trails.
- Identify and escalate risks or complex cases and support continuous improvement of DSAR processes.
- Serve as first point of contact for employee queries and prepare offer letters, employment documents.
- Manage Right to Work processes and support Joiners, Movers & Leavers (JML) activity.
- Maintain accurate HR system data and liaise with payroll on employee changes.
- Conduct regular data and file audits.
Essential Qualifications
- Experience handling sensitive and confidential information.
- Track record of managing administrative processes or casework to deadlines.
- Understanding of GDPR or data protection principles (or willingness to learn).
- Exposure to systems such as Microsoft Purview or similar.
Desirable Qualifications
- Previous HR administration experience.
- Experience managing DSARs or similar data requests.
- Familiarity with HR systems (e.g. Workday).
- Experience using Microsoft Purview (eDiscovery, content search, data export).
Skills & Behaviours
- Strong organisation and attention to detail.
- Ability to analyse and extract data from systems.
- Excellent communication and interpersonal skills.
- Discreet and trustworthy with sensitive information.
- Collaborative team player.
- Professional and customer‑focused approach.
- Adaptable in a fast‑paced environment.
Why Join Us?
At Arriva, our people are at the heart of what we do. You’ll join a supportive and inclusive HR team where your contribution matters and your expertise will help shape a positive experience for colleagues across the business. We’re committed to developing our people and offer opportunities to grow your HR career within a large, complex and evolving organisation.
Closing date: Sunday 7th 2026. Arriva Group reserves the right to close this vacancy early.
People Administrator (12 Month FTC) employer: Arriva Group
Arriva is an exceptional employer that prioritises its people, offering a supportive and inclusive work environment where your contributions are valued. With a commitment to employee development, you will have ample opportunities to advance your HR career within a large and dynamic organisation, all while being part of a team that plays a crucial role in shaping positive experiences for colleagues across Europe.
StudySmarter Expert Advice🤫
We think this is how you could land People Administrator (12 Month FTC)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Arriva on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Arriva’s values and recent news. Show them you’re not just another candidate but someone who genuinely cares about their mission and growth.
✨Tip Number 3
Practice makes perfect! Get a mate to do mock interviews with you. Focus on common HR questions and how your skills match the People Administrator role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Arriva.
We think you need these skills to ace People Administrator (12 Month FTC)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the People Administrator role. Highlight your experience with data protection and HR administration, as these are key for us. Use specific examples that showcase your skills in managing sensitive information and meeting deadlines.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Be sure to mention your understanding of GDPR and any relevant systems you've worked with, like Microsoft Purview.
Showcase Your Organisational Skills:As a People Administrator, being organised is crucial. In your application, give examples of how you've successfully managed administrative processes or casework. This will help us see your attention to detail and ability to handle multiple tasks efficiently.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Arriva Group
✨Know Your DSARs
Make sure you understand what Data Subject Access Requests (DSARs) are and how they work. Brush up on GDPR principles, as this role heavily involves handling sensitive information. Being able to discuss your knowledge of these topics will show that you're prepared and serious about the position.
✨Show Off Your Organisation Skills
As a People Administrator, organisation is key. Prepare examples from your past experiences where you've successfully managed administrative processes or casework. Highlight how you tracked deadlines and maintained compliance, as this will demonstrate your attention to detail and ability to handle multiple tasks.
✨Familiarise Yourself with Microsoft Purview
If you have experience with Microsoft Purview or similar systems, be ready to talk about it! If not, take some time to learn the basics. Understanding how to locate, extract, and redact data will be crucial for this role, and showing that you're proactive in learning can set you apart.
✨Prepare for Behavioural Questions
Expect questions about teamwork, communication, and handling sensitive information. Think of specific situations where you've demonstrated these skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your capabilities in action.
