Arriva Group is seeking a Service Desk Analyst to join its IT team in the North East of England. You will be the first point of contact for IT support, resolving issues and delivering a high-quality customer experience across the organisation.
Responsibilities include troubleshooting hardware, software, and network problems, logging requests, and assisting with onboarding and security compliance. You will contribute to knowledge base materials and support IT projects across the business.
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Service Desk Pro: Elevate IT Support & Troubleshooting in North East employer: Arriva Group
Arriva Road Transport Services is an excellent employer, offering a dynamic work environment in York or Derby with the flexibility of hybrid working. Employees benefit from competitive salaries, free travel on Arriva services after six months, and a strong commitment to diversity and inclusion, fostering a culture where every team member can thrive and grow professionally.
