At a Glance
- Tasks: Drive trains safely while providing excellent customer service to passengers.
- Company: Join Arriva Rail London, a leading train operator in the heart of the city.
- Benefits: Enjoy free travel, discounts, and a supportive work environment.
- Why this job: Be part of a dynamic team that keeps London moving and makes a real impact.
- Qualifications: Must have 2 years of mainline train driving experience and a passion for rail.
- Other info: Flexible shifts and opportunities for career progression await you.
The predicted salary is between 80846 - 80846 £ per year.
Arriva Rail London is an industry-leading train operating company, responsible for running the London Overground network under a Concession Agreement with Transport for London (TfL) and is part of the Arriva group.
Here at Arriva, we are on our way to becoming the leading passenger transport partner across Europe, delivering more than 2.2 billion passenger journeys across 14 different European countries every year. We have a vision to help shape a future where passenger transport is the best choice, through digitisation, sustainability, and continuous improvement.
We are building a talent pool of qualified Train Drivers to join our team at our New Cross Gate depot. As Arriva Rail London prepares for 2026, this is your chance to bring your skills and professionalism to a role that keeps the city moving, while enjoying the stability, progression and pride that come with driving for one of London’s leading rail operators. By joining our talent pool, you’ll be first in line for upcoming vacancies, ensuring you don’t miss the opportunity to take the next step in your driving career.
The Role: We are on the hunt for highly committed and customer focussed Qualified Train Drivers across London. You will need to have a minimum of 2 years’ experience of continually productive main line train driving experience along with a good safety of the line record who ideally has come from a passenger railway background.
As an Arriva Rail London Train Driver, you will primarily work alone whilst maintaining high levels of concentration at all times, being fully responsible for passengers’ safety. You won’t just drive our trains, you will act as a technical and operational specialist, delivering high standards of on-train service as expected from our customers. We pride ourselves on safety and customer service and are therefore seeking individuals with an excellent safety of the line record, proven train driving experience as well as a passion for the rail industry and delivering an on-time service for our passengers.
To be successful in this role, you will need to be safety conscious and able to deal with pressurised situations and emergencies, whilst working as a team player communicating with the Control teams with the goal of always delivering fantastic customer service.
This Individual Will Also Need To Have:
- Excellent communication skills with a customer focussed attitude.
- A proactive 'can do' approach.
- To work well in a team, as well as to have the ability to work in a highly autonomous environment.
- The ability to effectively work under pressure and react positively to unforeseen circumstances.
- Flexibility regarding work and shift patterns with the ability to work both days and nights, including weekends.
- To have driven a train as part of your role within the last 6 months and you will have had to have been a Qualified Mainline driver for at least 2 years.
- The ideal individual will have experience driving passenger services.
- To live within 1hr of the New Cross Gate, Chingford or Willesden depot, via driving or public transport.
All applicants will be expected to sit an interview, upon successful completion of this we will then complete a Safety of the Line check and a medical. If you have a pre-booked holiday, please inform us during the application process, as this may impact your start date.
The Benefits:
- Free Travel for you and a nominated person at your address on TfL Network - this alone worth total £5,200 per annum.
- Discounts on European rail services after 1 year of service.
- Free travel on Arriva branded rail services around the country.
- 75% discount off of season tickets on other Train Operating Companies.
- Arriva Village - web based discounts on various products/services on the high street.
- Employee Assistance Programme - 24hr helpline, covering a multitude of subjects.
At Arriva we acknowledge the importance of our people’s diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
If you require any reasonable adjustments to be made to the application or interview process, please don’t hesitate to let us know.
Train Driver — Free Travel & Rail Discounts in London employer: Arriva Group
Contact Detail:
Arriva Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Train Driver — Free Travel & Rail Discounts in London
✨Tip Number 1
Get to know the company! Research Arriva Rail London and understand their values, mission, and what they look for in a Train Driver. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Arriva. Plus, a referral can give you a leg up!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to safety, customer service, and handling pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Train Driver — Free Travel & Rail Discounts in London
Some tips for your application 🫡
Show Your Passion for Rail: When you're writing your application, let your love for the rail industry shine through! Share any experiences or stories that highlight why you’re excited about being a Train Driver with us at Arriva.
Highlight Your Experience: Make sure to detail your train driving experience clearly. We want to see that you've got at least 2 years of main line driving under your belt, so don’t hold back on showcasing your skills and safety record!
Tailor Your Application: Take a moment to read through the job description and align your application with what we’re looking for. Use similar language and focus on the qualities we value, like customer service and teamwork.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and helps you stay in the loop about upcoming vacancies in our talent pool.
How to prepare for a job interview at Arriva Group
✨Know Your Stuff
Make sure you brush up on your train driving knowledge and safety protocols. Familiarise yourself with Arriva Rail London's operations, especially the London Overground network. Being able to discuss specific experiences and how they relate to the role will show your passion and preparedness.
✨Show Off Your Customer Focus
Since this role is all about delivering excellent customer service, think of examples where you've gone above and beyond for passengers. Be ready to share stories that highlight your communication skills and proactive approach to problem-solving in high-pressure situations.
✨Demonstrate Team Spirit
Even though you'll be working autonomously, teamwork is crucial. Prepare to discuss how you've collaborated with control teams or other staff in the past. Highlight your ability to communicate effectively and work well under pressure, as this will resonate with their focus on safety and service.
✨Be Ready for the Unexpected
Train driving can be unpredictable, so think about how you've handled emergencies or unforeseen circumstances before. Share specific instances where you remained calm and made quick decisions, showcasing your ability to adapt and maintain safety standards.