At a Glance
- Tasks: Analyse data to detect fraud and protect revenue for CrossCountry.
- Company: Join a dynamic team at CrossCountry, focused on innovation and integrity.
- Benefits: Competitive salary of £37k, inclusive culture, and opportunities for growth.
- Other info: Embrace diversity and inclusion in a supportive work environment.
- Why this job: Make a real difference by preventing fraud and safeguarding revenue.
- Qualifications: Strong analytical skills and experience with complex datasets required.
The predicted salary is between 37000 - 37000 € per year.
This role offers an exciting opportunity to join our growing Fraud Team. Reporting to the Fraud Manager, the successful candidate will be an experienced data analyst providing insights and tracking emerging trends to protect CrossCountry’s revenue through the prevention and detection of fraudulent activity across our network.
Purpose of the role
The Fraud Data Analyst will proactively explore fraud‑related risks to CrossCountry through effective data analysis. Using a variety of data sources, the postholder will identify fraudulent activity across the network, including both individual cases and wider trends or patterns, and support the Revenue Protection and Anti‑Fraud strategy by providing insight into revenue risks, identifying opportunities for intervention, and evidencing the impact of anti‑fraud initiatives.
Principal Accountabilities
- Support the Revenue Protection and Fraud team in delivering the Revenue Protection and Anti‑Fraud strategy.
- Use analytics to identify fraud risk and support the mitigation of revenue loss.
- Evidence revenue recovered or generated as a result of analytical insight and recommendations.
- Manipulate and analyze complex datasets from multiple sources.
- Identify fraudulent travel behaviour by individuals and develop subject profiles for investigation.
- Identify routes, locations, and processes at risk from fraudulent activity.
- Highlight and quantify weaknesses in current processes and controls.
- Produce insightful, accurate, and easy‑to‑interpret reporting for Senior Managers and wider stakeholders.
- Work closely with internal departments and external partners, including other Train Operating Companies, to support fraud prevention initiatives.
- Keep up to date with industry trends, emerging threats, and analytical techniques.
- Undertake any other duties that are appropriate to this role, including ad‑hoc analysis as required.
Essential Qualifications
- Strong analytical and problem‑solving skills.
- Experience working with complex datasets and drawing meaningful insights.
- Ability to communicate findings clearly to a range of stakeholders.
- Experience in reporting, data visualisation, or dashboard creation.
- Good working knowledge of Microsoft Office, particularly Excel.
- Ability to manage workload and prioritise effectively.
- High level of attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Medical assessment and DBS check are required for the successful applicant.
Desirable Qualifications
- Experience within fraud, revenue protection, or a regulated environment.
- Knowledge of data analysis tools such as SQL, VBA, and Power BI.
- Understanding of fraud patterns and risk indicators.
- Experience working with transport or rail industry data.
We acknowledge the importance of our people's diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
Fraud Analyst in London employer: Arriva Group
CrossCountry is an exceptional employer, offering a dynamic work environment in Birmingham where innovation and collaboration thrive. As a member of our Fraud Team, you'll benefit from a culture that values diversity and inclusion, alongside opportunities for professional growth through continuous learning and development. With a competitive salary and the chance to make a meaningful impact on revenue protection, joining us means being part of a forward-thinking organisation dedicated to safeguarding our network against fraud.
StudySmarter Expert Advice🤫
We think this is how you could land Fraud Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching common questions for Fraud Analysts. Practice your responses and think of examples that showcase your analytical skills and experience with complex datasets. Confidence is key!
✨Tip Number 3
Showcase your skills through a portfolio! If you've done any relevant projects or analyses, compile them into a portfolio to demonstrate your expertise. This can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from motivated candidates. Plus, it gives you a chance to stand out right from the start.
We think you need these skills to ace Fraud Analyst in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Fraud Analyst role. Highlight your analytical skills and experience with complex datasets, as these are key for us. Use specific examples that demonstrate how you've tackled similar challenges in the past.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for fraud prevention and how your background aligns with our mission at StudySmarter. Be sure to mention any relevant tools or techniques you’ve used in previous roles.
Showcase Your Analytical Skills:In your application, don’t just say you have strong analytical skills—prove it! Include examples of how you've used data analysis to identify trends or solve problems. We love seeing real-world applications of your skills!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Arriva Group
✨Know Your Data Inside Out
As a Fraud Analyst, you'll be dealing with complex datasets. Make sure you brush up on your data analysis skills and be ready to discuss specific examples of how you've used data to identify trends or fraudulent activity in the past.
✨Communicate Clearly
You'll need to present your findings to various stakeholders, so practice explaining your insights in a clear and concise manner. Use simple language and avoid jargon to ensure everyone understands the implications of your analysis.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest trends in fraud detection and prevention. Be prepared to discuss recent developments in the industry and how they might impact the role. This shows your commitment to staying ahead of the curve.
✨Demonstrate Problem-Solving Skills
Think of specific challenges you've faced in previous roles and how you overcame them. Be ready to share these examples during the interview to showcase your analytical and problem-solving abilities, which are crucial for this position.
