Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support business development teams with administration and customer service tasks.
- Company: Join a dynamic company focused on growth and innovation.
- Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
- Why this job: Be part of a team that drives business success and enhances customer experiences.
- Qualifications: Experience in administration and proficiency in Microsoft Office required.
- Other info: Opportunity to assist at events and develop professional skills.
The predicted salary is between 28800 - 43200 £ per year.
The purpose of this role is to provide administration support to the business development leadership team.
Teams supported:
- Business Development Managers
- Head of Business Development
- Commercial Team
- Customer Service team
- Marketing team
- Area teams
Main External Contacts:
- Current and New Accounts (Businesses we onboard via our Business Development Managers)
- Customers who have secured tickets through our B2B offering
- Fulfilment Partners e.g. ticketing, direct debit providers
Main Responsibilities:
- Processing all B2B client orders, including ordering from suppliers.
- Invoicing/crediting.
- Updating B2B Dashboard to support with B2B team’s targets.
- Processing customer sign ups, account amendments, cancellations and ticket fulfilment.
- General administration of the direct debit scheme.
- Managing shared inboxes, answering general queries for direct debit customers.
- Using software to load mobile tickets to the Arriva app.
- Using software to load smart cards.
- Management of bulk student bus pass orders, including reporting, recording data and processing cancelled passes.
- Keeping customers files up to date.
- Assistance at events that may be out of the normal office hours, if required.
This role requires:
- Administration experience.
- Proficiency in using Microsoft Office – Word, Excel, Outlook, Teams.
- Professional communication skills – written/telephone.
- Ability to work to tight deadlines in a fast-paced environment.
- Ability to manage own workload and prioritise tasks.
- Team working.
- Confidentiality with an understanding of GDPR.
Business Development Administrator in Leicester employer: Arriva Group
Contact Detail:
Arriva Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Administrator in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to business development. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your proficiency in Microsoft Office and your admin experience. Bring examples of how you've managed workloads and met tight deadlines in past roles.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly through our website and express your interest in working with their business development team.
✨Tip Number 4
Prepare for the unexpected! Be ready to discuss how you handle customer queries and manage shared inboxes. Think of scenarios where you’ve had to prioritise tasks and keep everything confidential, especially regarding GDPR.
We think you need these skills to ace Business Development Administrator in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Development Administrator role. Highlight your administration experience and any relevant skills, especially in Microsoft Office. We want to see how you can support our teams!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your professional communication skills and how you handle tight deadlines. We love a good story!
Show Off Your Team Spirit: This role involves working closely with various teams, so don’t forget to mention your teamwork skills. Share examples of how you've collaborated in the past. We’re all about collaboration at StudySmarter!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Let’s get your application rolling!
How to prepare for a job interview at Arriva Group
✨Know Your Admin Stuff
Make sure you brush up on your administration skills, especially with Microsoft Office. Be ready to discuss how you've used Word, Excel, and Outlook in previous roles. Maybe even prepare a few examples of how you managed tight deadlines or prioritised tasks.
✨Understand the Business Development Landscape
Familiarise yourself with the business development process and the role of the teams you'll be supporting. Knowing how the B2B client orders work and the importance of customer service will show that you're genuinely interested in the role and understand its impact.
✨Communication is Key
Since this role involves professional communication, practice articulating your thoughts clearly. Think about how you would handle queries from customers or team members. You might even want to role-play some scenarios with a friend to build your confidence.
✨Show Your Team Spirit
This position requires teamwork, so be prepared to share examples of how you've collaborated with others in the past. Highlight any experiences where you assisted colleagues or contributed to team goals, especially in fast-paced environments.