At a Glance
- Tasks: Drive the community bus, connecting people to work, school, and shops.
- Company: Join Arriva, a company dedicated to excellent customer service and community support.
- Benefits: Enjoy free family travel, discounts, and fantastic career progression opportunities.
- Other info: Flexible rotating shifts with overtime available and a supportive team environment.
- Why this job: Be the highlight of someone's day while building relationships in your community.
- Qualifications: Must have a PCV licence and excellent customer service skills.
The predicted salary is between 29120 - 33280 £ per year.
Welcome to Arriva! Come and work at our Heckmondwike depot where you will be the heart of the community! Whether it is getting commuters to work, helping customers with popping to the shops or getting children to school. We are proud of our customer service and how we support our community, you will be connecting our customers to what matters to them, get to know familiar faces, build relationships and even be the highlight of someone’s day.
Pay Rate
- £14.00 - £16.00 per hour
- £14.00 per hour for the first 6 months of probation (Must have 1 year of PCV experience in the last 5 years)
- £16.00 after passing your probation (Must have 1 year PCV experience to move to a higher rate)
- Pay rates reviewed via frequent pay negotiations.
Hours Of Work And Role
- 5 out of 7 rotating shift pattern up to 6-8 weeks in advance so you can plan around shifts.
- Mornings starting from 04:00, Afternoons start from 12:00 and Evenings from 18:00 on a rotational basis.
- Minimum of 36 working hours per week
- Overtime available.
Requirements
- PCV Licence (If you do not have this, please apply to our trainee bus driver role on Indeed).
- You will need to be over 18 with at least 6 months driving experience.
- No more than 6 points on your licence.
- Excellent customer service skills.
- You will be required to do a drug and alcohol test when you come for a driving assessment. (If you are on any ongoing medication this is fine if we have your doctor’s approval that you are fit to drive our lovely buses)
- Will be required to work weekends depending on your rota; however, you will know in advance which ones you will be working.
Benefits
- Fantastic career progression opportunities
- Access to the 'Arriva Village', where you can take advantage of store discounts and offers.
- Free bus travel for you and your family (within the same household).
- Group outings and get togethers with other staff that you can join to meet new people.
- Arriva Workplace Pension.
- Enhanced rates.
- Long service awards.
- Access to the mydrive app and road safety scheme where you can get rewarded a £50 voucher monthly for being the top Arriva driver.
This is an excellent time to start your career with us! With in-service pay increases, and not to mention our brilliant Arriva training school; we can offer on-going development, career progression and guidance support throughout your journey with us. At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
Community Bus Driver | Rotating Shifts & Free Family Travel in Heckmondwike employer: Arriva Group
At Arriva, we pride ourselves on being a cornerstone of the Heckmondwike community, offering our Community Bus Drivers not just a job, but a fulfilling career where you can make a real difference in people's lives. With competitive pay rates, fantastic career progression opportunities, and unique benefits like free family travel and access to exclusive discounts, we foster a supportive work culture that values diversity and inclusion. Join us to enjoy a rewarding role that connects you with your community while providing ongoing development and support throughout your journey.
StudySmarter Expert Advice🤫
We think this is how you could land Community Bus Driver | Rotating Shifts & Free Family Travel in Heckmondwike
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arriva. Understand their values and community focus. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about connecting with the community, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! Even though it’s a driving job, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent Arriva well.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Arriva site. This way, you’ll be sure it gets into the right hands and you can keep an eye on any updates regarding your application status.
We think you need these skills to ace Community Bus Driver | Rotating Shifts & Free Family Travel in Heckmondwike
Some tips for your application 🫡
Show Your Passion for Community:When writing your application, let us know why you’re excited about being a Community Bus Driver. Share any experiences that highlight your commitment to customer service and community engagement. We love seeing candidates who genuinely care about connecting with people!
Highlight Relevant Experience:Make sure to mention your PCV licence and any driving experience you have. If you've worked in roles that required excellent customer service skills, don’t forget to include those too! We want to see how your background aligns with what we do at Arriva.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Arriva Group
✨Know Your Route
Familiarise yourself with the local area and key routes you might be driving. This shows your commitment to the role and helps you answer questions about how you'd handle different situations on the road.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this is crucial for a Community Bus Driver.
✨Be Ready for Practical Assessments
Since you'll need to pass a driving assessment, practice your driving skills beforehand. Be prepared to demonstrate your ability to handle the bus safely and efficiently, especially in busy areas.
✨Understand the Shift Patterns
Make sure you’re clear on the rotating shift patterns and express your flexibility during the interview. Being open about your availability can set you apart from other candidates.
