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For Companies At a Glance
- Tasks: Lead and inspire a team of drivers to ensure excellent public transport services.
- Company: Join Arriva Group, a leader in public transport with a focus on operational excellence.
- Benefits: Enjoy competitive salary, comprehensive benefits, and opportunities for career growth.
- Why this job: Make a real impact in public transport while developing your leadership skills.
- Qualifications: Experience in managing teams and a passion for customer satisfaction required.
- Other info: Collaborative environment with a strong focus on safety and continuous improvement.
The predicted salary is between 32000 - 42000 £ per year.
Overview
Arriva Rail London is an industry leading train operating company, responsible for running the London Overground network under a Concession Agreement with Transport for London (TfL) and is part of the Arriva group. Chingford, London. Arriva Rail London is looking for a Driver Manager to join our team. The main purpose of the Driver Manager role is to lead drivers in ensuring operational safety, carry out fitness and competence assessments of drivers and ensure that drivers are utilised in the most effective and economic manner possible so as to ensure the reliable operation of the train plan, contribute to improving train performance and achieve customer satisfaction targets.
Closing date: 17 February 2026.
Responsibilities
- Manage the deployment of drivers to ensure the business needs are met in terms of efficient and economical operation.
- Carry out the provision of the disciplinary procedures, welfare arrangements and health and safety at work as delegated.
- Carry out competency assessments and monitoring of drivers and trainee drivers at the frequency and in the manner specified as set down in company procedures.
- Carry out and record fitness for duty checks of drivers and trainee drivers at the frequency and in the manner specified in company procedures.
- Carry out briefings of drivers and trainee drivers at the frequency laid down in company procedures using corporate and departmental briefing material and incorporating any local requirements identified by the Operations Managers.
- In accordance with company procedure requirements, make recommendations to the appropriate Operations Manager concerning any driver that may require additional monitoring due to identified sub-standard performance or other factors. Apply development plans for identified drivers.
- Implement the safety standards (developed by the Operations Standards Manager) at driver depots.
- Ensure six monthly safety checks are carried out to meet safety validation requirements.
- Ensure remedial actions from all audits are addressed and closed out.
Qualifications
- Certification in rules and regulations competence and knowledge of traction instructions
- Full Driver Competence for a minimum of 4 years out of the last 5-year period.
- Should be capable of improving levels of driver performance in terms of safety and discipline and to manage effectively staff inter-relationships within driver depots and between depot staff and other members of staff.
- Good standards of literacy, numeracy and computer skills are essential
- Excellent communication skills with the ability to communicate confidently and effectively both verbally and in writing with drivers and other employees and organisations.
- You will need to live within a 60 minute distance to the Depot either via public transport or drive.
- Good knowledge of traction/operational matters, including conditions of service, rostering practices, disciplinary procedures.
- At Arriva Rail London, we work in an environment where diversity is essential, inclusion is our culture, and each person knows they belong and matter.
- We offer a competitive salary and benefits package, a culture of respect, challenge and innovation – with excellent opportunities for growth and development.
Benefits
- Free Travel for you and a nominated person at your address on TfL Network – this alone worth total £5,200 per annum
- Discounts on European rail services after 1 year of service
- Free travel on Arriva branded rail services around the country
- 75% discount off of season tickets on other Train Operating Companies
- Arriva Village – web based discounts on various products/services on the high street
- Employee Assistance Programme – 24hr helpline, covering a multitude of subjects
At Arriva we acknowledge the importance of our people\\\’s diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success. If you require any reasonable adjustments to be made to the application or interview process, please don’t hesitate to let us know.
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Driver Manager employer: Arriva Group
Contact Detail:
Arriva Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the transport industry and let them know you're on the lookout for a Driver Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Arriva Group thoroughly. Understand their values, recent projects, and challenges they face. This will help you tailor your answers and show that you're genuinely interested in driving their success forward.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've successfully managed teams or improved operations. Being able to share these experiences will demonstrate your capability as a Driver Manager and set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Arriva team and ready to take on the challenge of operational excellence.
We think you need these skills to ace Driver Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Driver Manager role. Highlight your leadership experience and operational skills that align with Arriva's values and the job requirements.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to lead teams and improve operations. Use numbers and examples to make your case stronger!
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon and ensure your writing is easy to read. This shows you can communicate effectively, which is key in a management role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people and helps us keep track of all applicants efficiently.
How to prepare for a job interview at Arriva Group
✨Know Your Operations
Familiarise yourself with the daily operations of a bus service. Understand how to manage resources effectively and what it takes to meet performance targets. This knowledge will help you demonstrate your operational leadership skills during the interview.
✨Showcase Your Leadership Style
Be ready to discuss your approach to team management. Share examples of how you've motivated and developed large teams in the past. Highlight your ability to create an inclusive work environment that aligns with Arriva's values.
✨Emphasise Customer Focus
Prepare to talk about your experience in customer-facing roles. Discuss how you've handled complaints and built strong relationships with stakeholders. This will show your commitment to delivering exceptional service, which is crucial for the Driver Manager role.
✨Highlight Safety and Compliance Experience
Make sure to mention your experience in maintaining safety standards and ensuring regulatory compliance. Be specific about how you've created safe working environments in previous roles, as this is a key responsibility for the position.
