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- Tasks: Craft engaging stories and manage communications across various platforms.
- Company: Join Arriva, a leading European transport partner with a rich history.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Make an impact by connecting communities through effective communication.
- Qualifications: 2-3 years in communications, strong writing skills, and a collaborative spirit.
- Other info: Fast-paced role with potential for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Arriva is a leading European passenger transport partner, operating in 11 countries across the UK and Europe. The company employs around 35,000 people, delivering more than 1.5 billion passenger journeys connecting people and communities safely, reliably and sustainably. We have strong roots dating back to 1938, an ambitious growth and sustainability agenda, and a continuously developing relationship with I Squared Capital – a global infrastructure investment fund manager – who acquired Arriva in 2024.
We are seeking a Communications Manager to join our Corporate Communications team. Working across internal and external communication, this role requires a proactive, energetic communicator with an understanding of audiences and multichannel content development and delivery who is comfortable in a busy and fast‑moving environment. You will work cross‑functionally with teams across the business to ensure consistent, timely, and effective communications. This role will be based from either the London or Sunderland office.
Direct Responsibilities- Identify and develop stories that resonate with key stakeholders and audiences and tell the Arriva story.
- Execute communications across corporate channels, including the intranet, internal newsletters, executive communications, email platforms, corporate social media, events, town halls, external website and media engagement.
- Support co‑ordination of communications activity working with communications teams across the Group, gathering information and managing a content planner.
- Create high‑quality written, visual, and multimedia content that reflects the company’s values, priorities, and voice.
- Partner with internal departments to create content for internal and external campaigns.
- Help ensure the smooth running of the team by supporting with the management of external agencies, the photo gallery and video library, the content calendar and other essential functions.
- Participate in the press office on‑call rota and development of daily news summaries.
- At least 2–3 years’ experience in communications either in‑house or in an agency.
- Excellent writing and storytelling skills.
- Good judgement and news sense.
- An understanding of reputation management principles.
- Understanding interest in internal communications tools (e.g., SharePoint, Staffbase, Viva Engage, Canva), video production and editing skills and an interest in emerging technologies.
- Project management and prioritisation skills; ability to manage multiple stakeholders and meet tight deadlines.
- Highly collaborative team player.
- Strong attention to detail and a positive attitude.
- Experience of working in a fast‑moving business.
This job description sets out the main duties and responsibilities of the job-holder. It does not constitute an exhaustive or comprehensive description of duties and the job holder will be required to carry out any additional tasks as and when requested to do so by their manager. Responsibilities and duties may also change in light of future business needs and personal development.
The closing date for applications is Friday 13th February 2026. Arriva Group reserves the right to close this vacancy early.
Corporate Communications Manager employer: Arriva Group
Contact Detail:
Arriva Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Communications Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Arriva's values and recent news. Tailor your responses to show how your skills align with their mission. We want to see that you’re genuinely interested in what we do!
✨Tip Number 3
Show off your creativity! When discussing your past work, highlight specific projects where you developed engaging content or managed successful campaigns. We love seeing how you can tell a story that resonates.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace Corporate Communications Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Corporate Communications Manager role. Highlight your relevant experience in communications and storytelling, and show how you can resonate with Arriva's values and mission.
Showcase Your Writing Skills: Since excellent writing is key for this position, include samples of your best work. Whether it’s articles, newsletters, or social media posts, let us see your storytelling prowess and how you engage different audiences.
Be Proactive and Energetic: In your application, convey your proactive attitude and energy. Share examples of how you've taken initiative in past roles, especially in fast-paced environments, to demonstrate that you’re a great fit for our dynamic team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates about the hiring process!
How to prepare for a job interview at Arriva Group
✨Know Your Audience
Before the interview, research Arriva's key stakeholders and their communication style. Tailor your responses to show that you understand their audience and can create content that resonates with them.
✨Showcase Your Storytelling Skills
Prepare examples of how you've developed compelling stories in your previous roles. Be ready to discuss specific campaigns or projects where your writing and storytelling made a significant impact.
✨Demonstrate Your Multichannel Expertise
Familiarise yourself with various communication channels mentioned in the job description. Be prepared to discuss how you've used tools like SharePoint or Canva to engage audiences effectively.
✨Highlight Your Collaborative Spirit
Arriva values teamwork, so come equipped with examples of how you've successfully worked cross-functionally. Emphasise your ability to manage multiple stakeholders and meet tight deadlines while maintaining a positive attitude.
