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- Tasks: Manage cleaning contracts and ensure top-notch service across the North East.
- Company: Join Arriva, a leader in transport services with a people-first approach.
- Benefits: Competitive salary of £35,500 plus benefits and opportunities for growth.
- Why this job: Make a real impact by ensuring cleanliness and safety in our communities.
- Qualifications: Experience in contract management and strong communication skills required.
- Other info: Flexible working hours and a dynamic environment await you!
The predicted salary is between 30000 - 40000 £ per year.
12 Month FTC • North East regional role • Full time - £35,500 + Benefits
Here at Arriva we expect all our staff to deliver outstanding customer service, putting people first, acting with trust and respect and working collaboratively to deliver successful results. We have an exciting vacancy for a full time Cleaning Contract Manager, working across the North East as part of the Engineering team to support Arriva’s vision and growth strategy. Reporting to the Fleet Engineer, you will be responsible for managing the overall area cleaning contract for buildings and vehicles across the region.
Responsibilities:
- Closely manage contract cleaning company.
- Carry out monthly audits of buildings and vehicles.
- Monitor KPIs and compile monthly KPI report.
- Liaise with both internal and external stakeholders to ensure all KPIs are met.
- Agree monthly invoice before payment.
- Manage budgets, labour requirements, and project timescales.
- Assist with the procurement of new contract work.
- Produce project plans and set programme targets.
- Responsible for health, safety and environmental standards being implemented and maintained.
- Development and training of staff.
- Produce all necessary internal and external reports and ensure all operations are being carried out in line with contract.
Role Requirements:
- Experience of multi-site contract management within a commercial environment.
- Experience or knowledge of cleaning related industry practices.
- The proven ability to produce clear written reports.
- The proven ability to communicate effectively in writing and verbally at all levels.
- IT skills including use of Excel to intermediate level.
- The ability to produce and deliver financial information for both finance and non-financial colleagues.
- To be able to work a flexible time pattern in order to suit the needs of the business. This will include working nights, weekends or early morning starts on a regular basis.
- A full current (UK) driving licence (car).
Contract Cleaning Manager employer: Arriva Group
Contact Detail:
Arriva Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Cleaning Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management sectors. You never know who might have a lead on a role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Arriva’s values and recent projects. Show us that you’re not just a fit for the role, but also for the company culture. We love candidates who align with our mission!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in multi-site contract management makes you the ideal candidate for the Cleaning Contract Manager position. Keep it concise and impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly.
We think you need these skills to ace Contract Cleaning Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Cleaning Manager role. Highlight your experience in multi-site contract management and any relevant cleaning industry practices. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills: Since you'll need to communicate effectively at all levels, include examples of how you've done this in previous roles. Whether it's written reports or verbal communication, we want to know you can convey information clearly.
Highlight Your IT Proficiency: Don’t forget to mention your IT skills, especially with Excel! If you've used it to manage budgets or compile reports, let us know. We love seeing candidates who are comfortable with technology.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Arriva Group
✨Know Your Cleaning Contracts
Make sure you brush up on your knowledge of contract management, especially in the cleaning industry. Be ready to discuss your experience with multi-site management and how you've successfully handled KPIs in previous roles.
✨Showcase Your Communication Skills
Since you'll be liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated complex information, both in writing and verbally, to different audiences.
✨Demonstrate Your Financial Acumen
Be prepared to talk about your experience with budgets and financial reporting. Think of specific instances where you’ve produced financial information for colleagues and how you ensured accuracy in your reports.
✨Highlight Your Flexibility
This role requires a flexible schedule, so be ready to discuss how you've adapted to changing work patterns in the past. Share examples of how you managed your time effectively while meeting business needs, especially during nights or weekends.
