At a Glance
- Tasks: Deliver engaging safety-critical training and assess competence across our national depot network.
- Company: Join Arriva TrainCare, a leader in rail maintenance and servicing.
- Benefits: Enjoy 26 days annual leave, pension scheme, and travel discounts.
- Other info: Dynamic role with opportunities for professional growth and mentoring.
- Why this job: Make a real impact on the safety and performance of the UK rail network.
- Qualifications: 3-5 years rail industry experience and relevant teaching qualifications required.
The predicted salary is between 35000 - 45000 £ per year.
Location: Crewe (with national travel to depot locations). Full‑time, 37.5 hours per week (flexibility required). Permanent.
About Us
At Arriva TrainCare, we provide high‑quality overhaul, maintenance and servicing of passenger rolling stock, locomotives, freight wagons and track plant. Operating across six strategic locations—Crewe, Bristol, Eastleigh, Cambridge, Tyne Yard and Scarborough—we play a vital role in keeping the UK rail network moving safely and efficiently. As part of Arriva, you’ll join a professional team driven by our core behaviours: We care passionately, We do the right thing, We make the difference.
About The Role
We’re looking for an experienced Operational Trainer / Assessor to deliver and assess safety‑critical training across our national depot network. You’ll be instrumental in building operational capability—designing engaging training programmes, assessing competence, and ensuring our people meet the highest standards of safety, compliance and performance. This is a hands‑on, high‑impact role where you’ll collaborate closely with operational teams while acting as a subject‑matter expert and role model.
Key Responsibilities
- Training Delivery & Development
- Deliver safety‑critical and technical training, including: Track Safety, Driving and shunting, Technical and equipment training.
- Design and develop engaging learning materials and programmes.
- Adapt training to meet operational and contract‑specific requirements.
- Take ownership of the quality and consistency of assigned training courses.
- Assessment & Competency
- Plan and conduct workplace‑based assessments for vocational qualifications.
- Provide clear, timely and evidence‑based feedback to learners and managers.
- Support individuals who are “not yet competent” with structured development plans.
- Maintain accurate records in line with company, customer and regulatory requirements.
- Support the management of competency frameworks and matrices.
- Planning & Stakeholder Engagement
- Plan and coordinate training delivery, including logistics, resources and scheduling.
- Work closely with stakeholders to ensure effective outcomes.
- Support mobilisation activities through delivery of training packages.
- Continuous Improvement & Leadership
- Monitor and improve training effectiveness.
- Mentor and support other trainers and assessors.
- Maintain your own professional and technical competence.
- Champion a strong safety culture at all times.
About You
Essential Experience & Knowledge
- 3–5+ years’ experience within the rail industry.
- Strong understanding of train depot operations and rolling stock.
- Experience delivering training and carrying out workplace assessments.
- Confident, engaging facilitator able to work with diverse groups.
- Strong communication, organisation and reporting skills.
Qualifications
- Level 3 Engineering qualification (C&G / BTEC or equivalent).
- Assessor qualification (e.g. TAQA, A1, CAVA).
- Teaching/Training qualification (e.g. PTLLS, CTLLS, PGCE, CertEd).
- Full UK driving licence.
Desirable
- Internal Quality Assurance (IQA) qualification.
- Mentoring/coaching qualification.
What We Offer
- 26 days annual leave (inclusive of UK bank holidays).
- Pension scheme.
- Life assurance and healthcare cover.
- Arriva UK Trains Travel Pass.
- Cycle to Work scheme.
- Arriva Village retailer discount scheme.
Safety & Compliance
This Is a Safety‑critical Role, Requiring Compliance with safety standards and procedures.
- Personal Track Safety (PTS).
- Participation in random drug and alcohol testing.
Why Join Arriva TrainCare?
This is a fantastic opportunity to shape the skills, safety and performance of our workforce—playing a direct role in keeping the UK’s rail services running safely and efficiently.
Trainer / Assessor in Bristol employer: Arriva Group
At Arriva TrainCare, we pride ourselves on being an excellent employer, offering a supportive work culture that values safety and professional development. As a Trainer / Assessor based in Crewe, you will enjoy a competitive benefits package, including 26 days of annual leave, a pension scheme, and opportunities for continuous improvement and mentorship within a dynamic team. Join us to make a meaningful impact on the UK rail network while advancing your career in a role that champions safety and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Trainer / Assessor in Bristol
✨Tip Number 1
Network like a pro! Attend industry events, workshops, and meet-ups to connect with folks in the rail sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your training materials and assessment methods. This will give potential employers a taste of what you can bring to the table, especially in a hands-on role like Trainer/Assessor.
✨Tip Number 3
Be proactive! Don’t just wait for job postings—reach out directly to companies like Arriva TrainCare. Express your interest in their training roles and ask about upcoming opportunities. A little initiative can go a long way!
✨Tip Number 4
Keep learning! Stay updated on the latest trends and regulations in the rail industry. Consider taking additional courses or certifications that can enhance your qualifications and make you stand out as a candidate.
We think you need these skills to ace Trainer / Assessor in Bristol
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in the rail industry. We want to see how your skills align with the role of Trainer / Assessor, so don’t hold back on showcasing your relevant qualifications and experiences!
Showcase Your Training Skills:Since this role is all about delivering training, let us know about your previous training experiences. Share specific examples of how you've designed engaging learning materials or adapted training to meet specific needs. We love a good story!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. Remember, we’re looking for clarity in communication, just like you’ll need in the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re keen and ready to join our team at Arriva TrainCare!
How to prepare for a job interview at Arriva Group
✨Know Your Stuff
Make sure you brush up on your knowledge of train depot operations and rolling stock. Familiarise yourself with safety-critical training topics like Track Safety and Technical Equipment Training. Being able to discuss these confidently will show that you're the right fit for the role.
✨Showcase Your Experience
Prepare to share specific examples from your 3-5+ years in the rail industry. Highlight your experience in delivering training and conducting assessments. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Engage with the Interviewers
Remember, this role is all about collaboration. Be ready to demonstrate your communication skills and how you can engage diverse groups. Ask questions about their training programmes and how you can contribute to continuous improvement—this shows you're genuinely interested.
✨Emphasise Safety and Compliance
Since this is a safety-critical role, be prepared to discuss how you prioritise safety in your training and assessment practices. Share any relevant qualifications you have, like your Assessor or Teaching/Training qualifications, and how they help you maintain high standards.
