At a Glance
- Tasks: Lead initiatives to promote equity, diversity, inclusion, and belonging across the organisation.
- Company: CrossCountry, committed to a diverse and inclusive workplace.
- Benefits: Competitive salary, supportive culture, and opportunities for professional growth.
- Other info: Join a dynamic team focused on positive cultural change.
- Why this job: Make a real difference in creating an inclusive environment for all colleagues.
- Qualifications: Experience in ED&I strategy and strong communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
Closing date for applications: Friday 3rd July 2026
Purpose of Job
To embed equity, diversity, inclusion and belonging across CrossCountry by shaping inclusive practice, strengthening culture and values and enabling leaders to deliver fair outcomes. The role provides expert advice on ED&I, uses data and insight to identify priorities and leads practical interventions that improve colleague experience, representation and inclusion across the organisation.
Principal Accountabilities
- Lead the development and delivery of inclusion and belonging plans aligned to business priorities and the colleague engagement strategy.
- Embed inclusive‑by‑design practice across people processes (recruitment, development, policy application and ER decision‑making) through partnership with HR and leaders.
- Provide expert advice and coaching to leaders on inclusive leadership, behaviours, culture and values, supporting effective interventions where required.
- Analyse ED&I and engagement data to identify trends, gaps and hotspots; design evidence‑based actions and track measurable outcomes.
- Support the development of inclusive communications and engagement activity, ensuring accessibility and representation in messaging and materials.
- Coordinate inclusion initiatives, campaigns and governance forums as required, ensuring activity is practical, credible and sustainable.
- Work collaboratively with Trade Union representatives and colleague networks where appropriate to strengthen trust, fairness and belonging.
- Provide regular reporting to senior stakeholders on progress, risks and recommended actions, ensuring transparency and accountability.
Essential Experience, Knowledge, Qualifications & Training
- Demonstrable experience delivering ED&I strategy and initiatives within a complex organisation.
- Strong understanding of inclusive leadership, culture change and the use of data and insight to drive action.
- Ability to influence and challenge constructively across all levels, including senior stakeholders.
- Excellent communication skills and ability to translate concepts into practical interventions.
- Experience designing and measuring initiatives and embedding inclusion across organisational processes.
Desirable
- CIPD qualification or specialist ED&I qualification/experience.
- Experience in unionised and/or safety‑critical environments.
Diversity & Inclusion
At CrossCountry, we believe our people should reflect the diverse communities we serve. Inclusion isn’t just part of our strategy — it’s central to our success. We’re committed to creating a workplace where everyone feels valued, respected, and supported to be their best.
Wellbeing & Belonging Partner in Birmingham employer: Arriva Group
CrossCountry is an exceptional employer that prioritises equity, diversity, inclusion, and belonging, making it a rewarding place to work. With a strong commitment to fostering a supportive culture, employees benefit from tailored growth opportunities, collaborative initiatives, and a focus on meaningful engagement that reflects the diverse communities we serve. Located in a dynamic environment, CrossCountry offers a unique chance to influence positive change while being part of a team that values every individual's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Wellbeing & Belonging Partner in Birmingham
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Arriva Group!
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If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Arriva Group.
We think you need these skills to ace Wellbeing & Belonging Partner in Birmingham
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Arriva Group. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Arriva Group and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Arriva Group. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Arriva Group's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Arriva Group
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Arriva Group.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Arriva Group will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Arriva Group and how you would contribute to adapting HR strategies.
