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- Tasks: Manage cleaning contracts and ensure high standards across the North East region.
- Company: Join Arriva, a leader in customer service and collaborative teamwork.
- Benefits: Competitive salary of £35,500 plus benefits and opportunities for growth.
- Why this job: Make a real impact by ensuring cleanliness and safety in our communities.
- Qualifications: Experience in contract management and strong communication skills required.
- Other info: Flexible working hours with potential for career advancement.
The predicted salary is between 30000 - 40000 £ per year.
North East regional role
Full time - £35,500 + Benefits
Here at Arriva we expect all our staff to deliver outstanding customer service, putting people first, acting with trust and respect and working collaboratively to deliver successful results.
We have an exciting vacancy for a full time Cleaning Contract Manager, working across the North East as part of the Engineering team to support Arriva’s vision and growth strategy. Reporting to the Fleet Engineer, you will be responsible for managing the overall area cleaning contract for buildings and vehicles across the region.
- Closely manage contract cleaning company.
- Carry out monthly audits of buildings and vehicles.
- Monitor KPIs and compile monthly KPI report.
- Liaise with both internal and external stakeholders to ensure all KPIs are met.
- Agree monthly invoice before payment.
- Manage budgets, labour requirements, and project timescales.
- Assist with the procurement of new contract work.
- Produce project plans and set programme targets.
- Responsible for health, safety and environmental standards being implemented and maintained.
- Development and training of staff.
- Produce all necessary internal and external reports and ensure all operations are being carried out in line with contract.
Role Requirements:
- Experience of multi-site contract management within a commercial environment.
- Experience or knowledge of cleaning related industry practices.
- The proven ability to produce clear written reports.
- The proven ability to communicate effectively in writing and verbally at all levels.
- IT skills including use of Excel to intermediate level.
- The ability to produce and deliver financial information for both finance and non-financial colleagues.
- To be able to work a flexible time pattern in order to suit the needs of the business. This will include working nights, weekends or early morning starts on a regular basis.
- A full current (UK) driving licence (car).
Contract Cleaning Manager in Ashington employer: Arriva Durham County Limited
Contact Detail:
Arriva Durham County Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Cleaning Manager in Ashington
✨Tip Number 1
Network like a pro! Reach out to people in the cleaning industry or those who work at Arriva. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of KPIs and contract management. Be ready to share examples from your past experiences that showcase your skills in these areas.
✨Tip Number 3
Show off your IT skills! If you're comfortable with Excel, consider preparing a sample report or analysis to demonstrate your abilities during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Contract Cleaning Manager in Ashington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Cleaning Manager role. Highlight your experience in multi-site contract management and any relevant cleaning industry practices. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills: Since you'll need to communicate effectively at all levels, include examples of how you've done this in previous roles. Whether it's written reports or verbal communication, we want to know you can convey information clearly.
Highlight Your IT Proficiency: Don’t forget to mention your IT skills, especially with Excel! If you've used it to manage budgets or compile reports, let us know. We love seeing candidates who are comfortable with technology.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Arriva Durham County Limited
✨Know Your Cleaning Contracts
Familiarise yourself with the specifics of contract cleaning management. Understand the key performance indicators (KPIs) that are crucial for success in this role, and be ready to discuss how you've managed similar contracts in the past.
✨Showcase Your Communication Skills
Since you'll be liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with both internal teams and external partners, especially in challenging situations.
✨Demonstrate Your Budget Management Experience
Be prepared to discuss your experience with managing budgets and financial reporting. Bring specific examples of how you've successfully handled financial information and ensured projects stayed within budget.
✨Highlight Your Health and Safety Knowledge
Given the importance of health, safety, and environmental standards in this role, brush up on relevant regulations and best practices. Be ready to explain how you've implemented these standards in previous roles to ensure compliance and safety.
