At a Glance
- Tasks: Lead and support daily bus operations, ensuring safety and efficiency.
- Company: Join Arriva, a top public transport operator in the UK.
- Benefits: Career development opportunities in a fast-paced, supportive environment.
- Other info: Flexible shifts with a chance to connect communities across Europe.
- Why this job: Make a real difference in public transport while leading a dynamic team.
- Qualifications: Experience in transport operations and strong leadership skills required.
The predicted salary is between 28350 - 34650 £ per year.
Are you an experienced operations professional looking for your next challenge in the bus industry? Arriva is looking for a motivated and people-focused Operations Supervisor to support the day-to-day running of our busy transport operation. This is an excellent opportunity for candidates with experience in bus operations, transport management, logistics, fleet operations or service delivery who are passionate about leading teams and delivering reliable public transport services. As an Operations Supervisor, you will play a vital role in ensuring bus services operate safely, efficiently and on schedule while supporting drivers and operational colleagues across the depot.
The Role:
- Reporting into the Operations Management team, you will oversee daily operational activities, monitor service performance and support the smooth running of bus services across the network.
- Supervising, motivating and supporting operational staff and bus drivers.
- Managing daily bus service delivery, route coverage and resource allocation.
- Monitoring punctuality, reliability and operational performance across services.
- Supporting driver welfare, performance management and employee development.
- Investigating operational incidents, customer complaints and service disruptions.
- Ensuring compliance with health and safety regulations, company policies and transport legislation.
- Working closely with engineering and depot teams to maintain fleet availability.
- Producing operational reports and maintaining accurate records.
- Identifying opportunities to improve operational efficiency and customer service.
What We Are Looking For
We are looking for an organised and proactive supervisor with strong leadership skills and experience within the transport, bus, logistics or operational sector. Successful candidates will have:
- Previous experience in an Operations Supervisor, Transport Supervisor or Duty Manager role.
- Strong leadership and people management skills.
- Excellent communication and problem-solving abilities.
- Experience managing operational performance and KPIs.
- Knowledge of transport operations, scheduling and resource planning.
- Understanding of health and safety and compliance within a transport environment.
- Good IT skills, including Microsoft Office and operational systems.
- Flexibility to work shifts, evenings and weekends where required.
- A full valid driving licence.
Why Join Arriva?
Arriva is one of the UK’s leading public transport operators, connecting communities and keeping passengers moving every day. Joining our team means becoming part of a supportive and fast-paced environment with genuine opportunities for career development within the bus and transport industry.
Operations Supervisor in Bangor employer: Arriva Cymru Limited
Arriva Cymru Limited is an exceptional employer that prioritises the growth and development of its employees, offering comprehensive paid training for aspiring bus drivers at our Bangor depot. With a supportive work culture, opportunities for career progression into supervisory roles, and the added benefit of free travel for staff and their families, we ensure that our team members feel valued and motivated in their careers.
