Job Description
Operations Assistant
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Location: Inverness
\n Shift: Monday to Friday - 08:30hrs-17:30hrs - Start time may vary to accommodate holiday cover.
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Do you have experience in the Transport industry? Do you have previous experience in a Planning role?
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If "YES" we want to hear from you!!
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About the Role
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As a Operations Assistant, you will:
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- Assist with planning loads (inbound and outbound) delivery for the operation whilst monitoring KPI for delivery on time, shift revenue and vehicle utilisation.
- Working with the Customer Service Team to ensure deliveries are scheduled as per customer requirements.
- De-briefing drivers.
- Provide holiday cover for Depot Manager and Transport Operators.
- Answering all customer queries via email, phone, and face to face.
- Ensuring that all contracted work is covered in line with customer expectations.
- Communicating collection times and delivery bookings with customers.
- Adherence to policies and procedures within the Business Area.
- Assist Depot Manager with carrying out Risk Assessments.
- General Administrative tasks.
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Essential Skills and Qualifications
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- Previous experience of working within a similar role in the logistics industry would be advantageous but not necessary.
- Strong geographical knowledge of the highlands area would be beneficial.
- Have excellent communication skills both verbal and written.
- Excellent organisational skills and prioritising workload.
- Attention to detail.
- Working to deadlines.
- Solution driven and flexible approach to your work.
- Able to work as part of a team and on own initiative.
- MS packages to include, Word, Excel, and Outlook.
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Why Join ARR Craib Ltd?
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- Competitive Salary: 31,000 - 35,000 per annum
- Shift Hours: Monday to Friday - 08:30hrs - 17:30hrs.
- Overtime: Available.
- Training: DCPC training during your employment*, Monthly Courses for a variety of areas.
- Benefits: Additional holiday purchasing scheme*, Retail discounts with Circular Benefits*, Retail Trust Wellbeing Support*, and more.
- Career Development: Opportunity to develop your career within an expanding business.
- Company Benefits: Excellent holiday allowance, Medical Reimbursement*, Life assurance, pension, and sickness scheme*.
- Extras: Christmas Savings Club*, Black Circle Tyre Discount*, Cycle To Work Scheme*, SNAP parking paid, Free Uniform and paid Volunteer Day.
- Team Culture: Strong culture of teamwork.
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How to Apply
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If you have the drive to be the best and want to be part of a flourishing and ambitious company, apply now!
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Please submit your application as soon as possible. Due to high volumes of applications, we reserve the right to close adverts before the closing date once we have received sufficient applications.
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Eligibility: Applicants must be eligible to work in the UK with no restrictions. Proof of Right to Work will be required at the interview stage.
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Contact Us: For any queries, please contact our Recruitment Team at . Our team is available Monday to Friday, 08:30hrs - 17:00hrs.
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Note to Recruitment Agencies: We prefer to recruit directly but have a Preferred Supplier List for when we need assistance. We'll be in touch if we need you.
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*Subject to terms and conditions.
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Operations Assistant in Inverness employer: ARR Craib Transport Ltd
ARR Craib Ltd is an excellent employer for Class 1 Drivers, offering a competitive salary and a strong team culture that prioritises collaboration and support. With opportunities for career development, comprehensive training, and a range of benefits including enhanced holiday schemes and wellbeing support, employees can thrive in a rewarding environment while enjoying the stability of a Monday to Friday schedule based in Queenslie.
