Service Operations Lead – Performance & Automation

Service Operations Lead – Performance & Automation

Full-Time 56250 - 68750 Β£ / year (est.) Hybrid
A

At a Glance

  • Tasks: Lead a service operations team to enhance performance and drive automation.
  • Company: Join Arqiva, a leader in service operations with a focus on innovation.
  • Benefits: Enjoy hybrid working, comprehensive benefits, and a supportive work culture.
  • Other info: Dynamic role with opportunities for growth and development.
  • Why this job: Make a real impact by improving services and developing your team.
  • Qualifications: Experience in service operations and strong leadership skills.

The predicted salary is between 56250 - 68750 Β£ per year.

Arqiva is seeking a Service Operations Manager to lead a service operations team across one or more products, ensuring end-to-end performance and continual improvement.

Based at Emley Moor with shift-based hours, you will balance night/OOH coverage where needed.

You will engage with customers and suppliers, manage risks, and drive automation while developing your team and delivering against business goals.

The role offers a hybrid working culture and a comprehensive benefits package.

#J-18808-Ljbffr

Service Operations Lead – Performance & Automation employer: Arqiva

Arqiva is an excellent employer, offering a dynamic work environment in Winchester where you can thrive as a Strategic Treasury Leader. With a strong emphasis on employee well-being, we provide competitive benefits, including a generous pension scheme and a flexible hybrid working culture that fosters work-life balance. Join us to take advantage of significant growth opportunities and be part of a team that values innovation and collaboration in driving our treasury vision and strategy.

A

Contact Details:

Arqiva Recruitment Team

We think you need these skills to ace Service Operations Lead – Performance & Automation

Team Leadership
Service Operations Management
Performance Management
Continuous Improvement
Risk Management
Customer Engagement
Supplier Management