At a Glance
- Tasks: Lead CRM management, performance analysis, and sales governance to optimise sales operations.
- Company: Join Arqiva, a leader in UK TV, radio broadcast, and smart utilities.
- Benefits: Enjoy a flexible working culture, private medical, 25 days leave, and discounts on big brands.
- Other info: Join our diverse networks and contribute to a culture of inclusion and support.
- Why this job: Be part of an innovative team shaping the future of connectivity with endless growth opportunities.
- Qualifications: Proven experience in sales performance, strong analytical skills, and a degree in Business Management preferred.
The predicted salary is between 43200 - 68000 € per year.
Sales Planning and Operations Specialist
Overview
Act as a strategic partner to sales leadership, shaping and embedding the sales operating model, planning frameworks, and performance management approach required to deliver Arqiva’s commercial strategy. The role provides insight-led challenge, strategic analysis and forward-looking planning to optimise sales effectiveness, resource deployment and long‑term growth outcomes.
Location
Commutable distance to London / Winchester
What’s In It For You
- Up to £68,000
- 10% bonus
- Work Life Smarter – our commitment to a flexible and hybrid working culture
- Generous pension scheme starting at 6% rising to 10%
- A unique wellbeing programme that looks after the whole you
- Access to multiple learning platforms to support your individual development
- Active and diverse networks that build community, support wellbeing and advocate for change
- A comprehensive set of benefits including discounts on big brands, gymflex memberships and paid volunteering leave
What You’ll Be Working On
- Shape and own the strategic sales planning framework, ensuring alignment between corporate strategy, commercial priorities, and sales execution.
- Lead the development of medium‑ and long‑term sales forecasts, scenarios, and plans to inform investment decisions, capacity planning and target setting.
- Provide strategic insight and decision support to sales and commercial leadership through advanced performance analysis, scenario modelling and forward‑looking metrics.
- Act as a trusted advisor to sales leadership on sales strategy, operating model design, territory and account planning and go‑to‑market effectiveness.
- Define and embed a clear performance management approach, including KPIs, dashboards and governance rhythms that drive accountability and focus on value creation.
- Lead continuous improvement of sales processes, systems and ways of working to support scalable growth and increased commercial effectiveness.
- Set strategic direction for CRM and sales tools, ensuring they enable high‑quality decision‑making, pipeline transparency and consistent sales discipline.
- Drive prioritisation of customer segments, target accounts and opportunities in line with strategic objectives and resource constraints.
- Ensure strong strategic alignment across sales, marketing, finance and operations on planning assumptions, demand outlook and execution priorities.
- Identify and assess emerging trends, risks and opportunities within the sales environment, translating insight into actionable recommendations.
- Act as the centre of excellence for sales planning and operations, embedding best practice, standards, and capability development across the sales function.
- Lead and manage strategic relationships with external partners, suppliers and industry peers relevant to sales operations and planning capability.
What We’re Looking For
- Deep understanding of sales operating models, planning cycles, forecasting methodologies and performance governance.
- Commercial & financial acumen – ability to link sales performance, pipeline dynamics and resource allocation to financial outcomes and strategic value creation.
- Advanced analytical capability including scenario modelling, trend analysis and performance insight.
- Influencing and stakeholder management – ability to operate with credibility at senior levels, providing constructive challenge and influencing strategic decisions.
- Strong understanding of CRM strategy, data quality and information architecture to support strategic decision‑making.
- Proven ability to design and embed new ways of working, driving adoption and sustained improvement.
- Communication – ability to translate complex analysis into clear, compelling strategic narratives for senior audiences.
Knowledge & Experience
- Significant experience in sales planning, sales operations, commercial strategy, or a closely related role within a complex organisation.
- Demonstrable track record of influencing sales strategy, operating models or performance outcomes through insight‑led analysis and planning.
- Experience working with senior stakeholders to shape strategic decisions and drive organisational change.
Qualifications
A degree (or equivalent experience) in business, sales, or a related field is advantageous.
If you’re unsure whether you meet every requirement, don’t let that hold you back – your experience may be exactly what we’re looking for.
Our Commitment to Diversity & Inclusion
We welcome applications from all backgrounds and experiences, and we work hard to remove barriers so every colleague can thrive.
If you need any adjustments at any stage of the recruitment process, please reach out to talent@arqiva.com.
Sales Planning and Operations Specialist employer: Arqiva
Arqiva is an exceptional employer that champions a flexible and hybrid working culture, allowing employees to balance their professional and personal lives effectively. With a comprehensive benefits package including private medical insurance, generous annual leave, and access to various employee assistance programmes, Arqiva prioritises the well-being and growth of its team members. The company fosters a collaborative work environment enriched by diverse networks, providing ample opportunities for career development and innovation in the dynamic field of media and connectivity.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Planning and Operations Specialist
✨Tip Number 1
Familiarise yourself with CRM systems, especially Salesforce, as this role heavily relies on it. Consider taking a short online course or certification to boost your confidence and demonstrate your commitment to mastering the tools used in sales operations.
✨Tip Number 2
Brush up on your analytical skills, particularly in Microsoft Excel, SQL, and Power BI. Being able to showcase your ability to analyse data and derive insights will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the sales performance and governance field. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at Arqiva.
✨Tip Number 4
Prepare to discuss your experience with performance management and governance frameworks in detail during interviews. Be ready to share specific examples of how you've improved processes or driven innovation in previous roles.
We think you need these skills to ace Sales Planning and Operations Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in sales performance and governance. Emphasise your proficiency with CRM systems, particularly Salesforce, and any analytical skills you possess, such as advanced Excel or SQL.
Craft a Compelling Cover Letter:In your cover letter, explain why you're passionate about the role at Arqiva. Mention specific examples of how you've optimised sales processes or improved performance in previous roles, showcasing your critical thinking and problem-solving abilities.
Highlight Relevant Skills:Clearly outline your analytical skills, communication abilities, and project management experience. Use bullet points to make these stand out, ensuring they align with the job description's requirements.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Sales Planning and Operations Specialist role.
How to prepare for a job interview at Arqiva
✨Showcase Your Analytical Skills
As a Sales Planning and Operations Specialist, you'll need strong analytical skills. Be prepared to discuss your experience with data analysis tools like Excel, SQL, and Power BI. Share specific examples of how you've used these tools to drive sales performance or improve processes.
✨Demonstrate Your CRM Expertise
Since the role involves CRM management, highlight your experience with CRM systems, particularly Salesforce. Discuss any projects where you optimised CRM functionalities or improved data accuracy, as this will show your capability in managing customer relationships effectively.
✨Prepare for Performance Analysis Questions
Expect questions about sales forecasting and reporting processes. Prepare to explain how you've implemented these processes in previous roles and the impact they had on sales performance. Use metrics and results to back up your claims.
✨Emphasise Collaboration and Communication Skills
This role requires working with cross-functional teams and influencing senior colleagues. Be ready to share examples of how you've successfully collaborated on projects and communicated complex information clearly. This will demonstrate your ability to work effectively within a team.
