At a Glance
- Tasks: Ensure safe and high-quality installations while overseeing health, safety, and environmental compliance.
- Company: Join a leading company in the utilities sector with a focus on quality and safety.
- Benefits: Enjoy a competitive salary, bonus, pension contribution, private medical, and 25 days annual leave.
- Other info: Dynamic role with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact on safety and quality in construction and installation projects.
- Qualifications: NEBOSH Certificate and strong experience in construction or streetworks required.
The predicted salary is between 44320 - 66480 € per year.
Location: North West
Total Package: 10% bonus, BNV 6% pension contribution, Private Medical, 25 days annual leave, Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance.
Role Purpose: This role provides integrated Quality, Health, Safety and Environmental (QHSE) support across Service Delivery (Installation Management). The primary focus is ensuring safe, compliant and high-quality installation and construction activities across high-volume installations in urban and rural environments.
The QHSE Delivery Manager will deliver:
- Robust quality assurance across reinstatement, workmanship and streetworks
- Consistent health and safety oversight across all operational activities including site builds and meter installs
- Integrated environmental and compliance governance
- A single, joined-up QHSE presence across Arqiva, Service Providers and Clients
This is a hands-on, field-based role requiring strong operational presence, balanced SHEQ expertise, and the ability to identify issues early, influence partners, and ensure safe and compliant delivery.
Key Responsibilities:
- Quality Assurance (Construction/Reinstatement, Installation & Street works): Oversee quality processes and performance in relation to all aspects of construction and Installation on the contract. Ensure compliance with NRSWA, CDM, local authority requirements and Client standards. Act as the QHSE link between all parties. Coordinate external independent inspections and ensure impartiality remains intact. Review quality trends to drive targeted improvements across the contract.
- Health & Safety Assurance: Conduct SHEQ inspections and site walkdowns across all activities. Provide immediate safety oversight during high-potential or serious incidents. Ensure accurate reporting of all incidents, near misses and hazards. Support investigations and escalate to the central SHEQ team where required. Verify compliance with safe systems of work, RAMS and CDM requirements.
- Environmental & Compliance Oversight: Support environmental assessments and ensure reinstatement and excavation activities comply with environmental controls. Ensure compliance obligations are captured and fed into central governance. Promote environmental good practice across contractors and site teams.
- Contractual Governance & Reporting: Lead the production of monthly QHSE reporting, including: Quality data and defect trends, Safety incidents and near-miss summaries, Audit findings, Improvement actions. Represent QHSE at customer-facing governance meetings. Maintain alignment with Arqiva’s SHEQ policies and reporting frameworks.
- Continuous Improvement & Partner Support: Identify recurring issues in workmanship and safety behaviour. Drive targeted improvement interventions with Service Providers and other partners. Provide coaching and guidance to field supervisors and operational leaders. Support Client process changes and ensure correct operational roll-out.
Skills & Experience Required:
- Technical Skills: Strong Construction/excavation/streetworks experience (essential). Working knowledge of H&S in utilities, construction or telecoms environments. Understanding of NRSWA, Excavation activities and defect rectification. Ability to interpret audit, incident and quality trends.
- Behavioural Skills: Confident presence on site and in challenging contractor forums. Strong communicator able to influence operational teams. Analytical, detail-focused, and able to prioritise effectively in fast-paced environments.
Qualifications:
- Essential: NEBOSH Certificate, NRSWA Supervisor (or equivalent streetworks qualification), Demonstrable construction or streetworks operational experience.
- Desirable: ISO 9001 Lead Auditor (or willingness to undertake training), Environmental awareness qualification, Utility sector QHSE certifications.
Minimum Salary: £44,320 - Maximum salary: £66,480
QHSE Delivery Manager employer: Arqiva
Arqiva is an exceptional employer, offering a dynamic work environment in the North West where the QHSE Delivery Manager can thrive. With a strong commitment to employee well-being, we provide a comprehensive benefits package including a generous pension contribution, private medical insurance, and flexible leave options. Our culture fosters professional growth through continuous improvement initiatives and hands-on support, ensuring that our team members are equipped to excel in their roles while making a meaningful impact on safety and quality across diverse installation projects.
StudySmarter Expert Advice🤫
We think this is how you could land QHSE Delivery Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the QHSE field. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by practising common QHSE scenarios. Think about how you’d handle safety incidents or quality assurance challenges. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your hands-on experience! When chatting with potential employers, highlight specific projects where you’ve ensured compliance and safety. Use real examples to demonstrate your expertise in construction and streetworks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. Let’s get you that QHSE Delivery Manager role!
We think you need these skills to ace QHSE Delivery Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the QHSE Delivery Manager role. Highlight your relevant experience in construction, health and safety, and quality assurance. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about QHSE and how your background makes you the perfect fit for our team. Keep it engaging and personal – we love a good story!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved safety or quality in past roles. Numbers and results speak volumes, so let us know how you made a difference.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Arqiva
✨Know Your QHSE Stuff
Make sure you brush up on your knowledge of Quality, Health, Safety, and Environmental standards. Familiarise yourself with NRSWA, CDM, and any relevant local authority requirements. Being able to discuss these confidently will show that you're serious about the role.
✨Showcase Your Hands-On Experience
Since this is a field-based role, be ready to share specific examples from your past work in construction or streetworks. Talk about how you've handled safety oversight or quality assurance in real situations. This will help demonstrate your operational presence and expertise.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle certain situations, like a safety incident or a quality issue. Think through your responses ahead of time, focusing on your analytical skills and ability to influence teams positively. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Communicate Clearly and Confidently
Strong communication is key in this role, so practice articulating your thoughts clearly. Be prepared to discuss how you would coach field supervisors and support clients effectively. Show that you can engage with various stakeholders and maintain a confident presence, even in challenging discussions.
