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For Companies At a Glance
- Tasks: Control and monitor network systems, ensuring smooth operations and quick incident resolution.
- Company: Join Arqiva, the leader in UK TV and radio broadcast with a focus on innovative connectivity solutions.
- Benefits: Enjoy a £36,000 salary, flexible working, private medical, 25 days leave, and discounts on big brands.
- Why this job: Be part of a dynamic team driving media distribution innovation while maintaining work-life balance.
- Qualifications: A levels or BTEC in Engineering/Science; valid driving licence required.
- Other info: Flexible 24/7 shifts, opportunities for growth, and a commitment to diversity and wellbeing.
Network Operator
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Location: Onsite – Emley Moor, Huddersfield
Total Package
* £36,000 per annum depending on experience
* 20% shift allowance
* 5% pension contribution
* Private Medical
* 25 days annual leave
* Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
* Work. Life. Smarter. Our commitment to a flexible and hybrid working culture
Key Responsibilities:
* Use monitoring and control systems to control, configure and operate equipment, systems, networks and platforms, directly and remotely
* Provide network monitoring and event management through the Operation Support Systems (OSS) in line with Service Level Agreements and network availability figures
* Take corrective action and ensure incidents are directed to the correct resolver group to secure rapid resolution
* Enter accurate incident reports/logs and service details/schedules into the system and track reported incidents to satisfactory resolution
* Drive the resolution of service affecting events, creating incidents, applying technical and engineering knowledge and escalating to appropriate resolver groups where necessary
* Communicate maintenance schedules of Arqiva’s in life products and services to internal and external stakeholders
* Support all TV/Radio analogue and digital transmissions systems, including internal and external distribution architecture
* Interact with both internal and external customers and suppliers, 1st line management of the Terrestrial Broadcast platforms and National Critical Infrastructure using appropriate network management tools to meet customer specific contractual requirements
* Flexible 365 24/7 shift working including nights, weekends and bank holidays, travel for ad-hoc business requirements may be required
* Produce clear and concise incident reports within required contractual timescales for customers, suppliers and leadership team
* Required to work from multiple business locations as and when required
Must Haves:
* A levels and/ or BTEC in an Engineering/Science field, or equivalent qualification
* Valid driving licence
* Be prepared to work flexible 365 24/7 shift patterns including nights, weekends and bank holidays
Might Haves:
* Demonstrable industry experience
Why join Arqiva? We are the undisputed leader in UK TV and radio broadcast, and the UK’s leading Smart utilities platform. This means we have a strong heritage and foundation for future growth for you to grow your career with us.
Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors. We have opportunities in new technology applications and products, you will have opportunities to learn and develop with us.
Your wellbeing…. Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work.
Our focus for 2024 is to Win, Grow, Go Faster – find out more, contact us and apply!
Inclusive Arqiva ….Our networks include our Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans and Inspiring Women – join and contribute to our active networks
Network Operator employer: Arqiva
Contact Detail:
Arqiva Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operator
✨Tip Number 1
Familiarise yourself with the specific monitoring and control systems mentioned in the job description. Understanding how these systems work will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Brush up on your incident management skills. Be prepared to discuss how you've handled service-affecting events in the past, as this is a key responsibility of the Network Operator role.
✨Tip Number 3
Network with current or former employees of Arqiva, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Be ready to discuss your flexibility regarding shift patterns. Since the role requires 24/7 availability, showing that you're adaptable and willing to work nights and weekends will make you a more attractive candidate.
We think you need these skills to ace Network Operator
Some tips for your application 🫡
Understand the Job Requirements: Carefully read through the job description for the Network Operator position. Make sure you understand the key responsibilities and required qualifications, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any relevant experience you have in network monitoring, incident management, or working with broadcast systems. Use specific examples to demonstrate your skills and knowledge.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a great fit for the role. Mention your enthusiasm for the company and how your background aligns with their goals, especially in relation to their commitment to innovation and growth.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Arqiva
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Network Operator. Familiarise yourself with terms like OSS, incident management, and network monitoring, as these will likely come up during your interview.
✨Showcase Your Technical Skills
Be prepared to discuss your technical knowledge and experience in engineering or science fields. Highlight any relevant qualifications or industry experience that align with the requirements, especially if you have worked with network management tools or broadcast systems.
✨Demonstrate Problem-Solving Abilities
Expect questions about how you would handle service-affecting events or incidents. Prepare examples from your past experiences where you successfully resolved issues, showing your ability to think critically and act swiftly under pressure.
✨Emphasise Flexibility and Teamwork
Since the role requires flexible shift patterns and collaboration with various stakeholders, be ready to discuss your availability and how you work within a team. Share examples of how you've adapted to changing situations or worked effectively with others to achieve common goals.
