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- Tasks: Monitor and control network systems, ensuring smooth operations and quick incident resolution.
- Company: Join Arqiva, the leader in UK TV and radio broadcast, shaping the future of connectivity.
- Benefits: Enjoy a £33,000 salary, private medical, 25 days leave, and flexible working options.
- Why this job: Be part of an innovative team driving media distribution and connectivity solutions.
- Qualifications: A levels or BTEC in Engineering/Science; valid driving licence required.
- Other info: Flexible 24/7 shifts, with opportunities for career growth and development.
The predicted salary is between 26400 - 39600 £ per year.
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Location: Onsite – Emley Moor, Huddersfield
Total Package
- £33,000per annum depending on experience
- Private Medical
- 25 days annual leave
- Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
- Work. Life. Smarter. Our commitment to a flexible and hybrid working culture
Key Responsibilities:
- Use monitoring and control systems to control, configure and operate equipment, systems, networks and platforms, directly and remotely
- Provide network monitoring and event management through the Operation Support Systems (OSS) in line with Service Level Agreements and network availability figures
- Take corrective action and ensure incidents are directed to the correct resolver group to secure rapid resolution
- Enter accurate incident reports/logs and service details/schedules into the system and track reported incidents to satisfactory resolution
- Drive the resolution of service affecting events, creating incidents, applying technical and engineering knowledge and escalating to appropriate resolver groups where necessary
- Communicate maintenance schedules of Arqiva’s in life products and services to internal and external stakeholders
- Support all TV/Radio analogue and digital transmissions systems, including internal and external distribution architecture
- Interact with both internal and external customers and suppliers, 1st line management of the Terrestrial Broadcast platforms and National Critical Infrastructure using appropriate network management tools to meet customer specific contractual requirements
- Flexible 365 24/7 shift working including nights, weekends and bank holidays, travel for ad-hoc business requirements may be required
- Produce clear and concise incident reports within required contractual timescales for customers, suppliers and leadership team
- Required to work from multiple business locations as and when required
Must Haves:
- A levels and/ or BTEC in an Engineering/Science field, or equivalent qualification
- Valid driving licence
- Be prepared to work flexible 365 24/7 shift patterns including nights, weekends and bank holidays
Might Haves:
- Demonstrable industry experience
We are theundisputed leader in UK TV and radio broadcast, and theUK’s leading Smart utilities platform, directly shaping the future of connectivity.
Through our established infrastructure we ensure that media and data are delivered exactly where they’re needed most, whether it’s bringing content to your TV or radio or transmitting data from your smart meter to your utility provider – chances are our services are a part of your daily life,seamlessly connecting you through our behind-the-scenes technology.
With an impressive history and an innovative future ahead of us, leading the transition of global media distribution to cloud based solutions and creating scalable solutions for new connectivity sectors – you’ll have many opportunities to develop and grow your unique career with us.
Why Arqiva? Reward.Connection.Growth
At Arqiva, we believe in supporting you to be your best, both at work and outside of it. That’s why our rewards and benefits go far beyond your pay; take a look at our booklet.
Here, you’ll find endless opportunities to connect, whether that’s with colleagues through our internal networks and events or by making a difference in the communities where we work.
And when it comes to your career, we’re committed to helping you grow. Whether you want to become a specialist in your field or climb to the top, we’ll support you every step of the way.
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MCR Network Operator employer: Arqiva
Contact Detail:
Arqiva Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MCR Network Operator
✨Tip Number 1
Familiarise yourself with the specific monitoring and control systems mentioned in the job description. Understanding how these systems work will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Brush up on your incident management skills. Be prepared to discuss how you've handled service-affecting events in the past, as this will show your ability to drive resolutions effectively.
✨Tip Number 3
Network with current or former employees of Arqiva on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 4
Prepare to discuss your flexibility regarding shift patterns. Since the role requires 24/7 availability, showcasing your willingness to adapt to various schedules will make you a more attractive candidate.
We think you need these skills to ace MCR Network Operator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required qualifications for the MCR Network Operator position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your qualifications, including any A levels or BTEC in Engineering/Science. Highlight any relevant industry experience and technical skills that align with the job requirements.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to handle network monitoring and incident management, as well as your flexibility for shift work.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Arqiva
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a MCR Network Operator. Familiarise yourself with network monitoring systems and the importance of Service Level Agreements (SLAs) in maintaining network availability.
✨Showcase Technical Knowledge
Be prepared to discuss your technical skills and any relevant experience you have in operating equipment and systems. Highlight any specific tools or technologies you've worked with that relate to network management.
✨Prepare for Scenario Questions
Expect scenario-based questions where you may need to demonstrate how you would handle incidents or service-affecting events. Think about past experiences where you successfully resolved issues and be ready to share those examples.
✨Emphasise Communication Skills
Since the role involves interacting with both internal and external stakeholders, be sure to highlight your communication skills. Discuss how you effectively convey information and collaborate with others to achieve common goals.
