Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the smart metering program, managing installations and ensuring alignment with deployment plans.
- Company: Join Arqiva, the UK leader in TV, radio broadcast, and smart utilities.
- Benefits: Enjoy an annual bonus, private medical, 25 days leave, and flexible benefits.
- Why this job: Be part of a growing company with a strong heritage and opportunities for career growth.
- Qualifications: Experience in smart metering, IoT, and project management is essential.
- Other info: Work remotely with weekly travel to Warrington; strong customer focus required.
The predicted salary is between 54000 - 84000 £ per year.
Overview
The Head of Installations will be responsible for managing the end-to-end smart metering programme for our customers. Ensuring alignment of network build, meter forecasting, ordering and that meter installations are delivered in line with deployment plans.
We need someone with experience of smart metering technologies and IoT with a strong Programme/Project management background to succeed in this role.
Why join Arqiva? We are the undisputed leader in UK TV and radio broadcast and the UK’s leading Smart utilities platform. This means we have a strong heritage and foundation for future growth for you to grow your career with us.
Various locations are possible as a base with expected travel to Warrington once per week.
We Offer
- Annual Bonus
- 6% pension contribution
- Private Medical
- 25 days annual leave
- Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
The role
- Lead and manage an internal team and a contract partner installations team to deliver customers’ smart meter installation plans.
- Develop strong relationships with key suppliers to enable effective management on a day-to-day basis, ensuring planning and delivery of meter deployment plans, and resolution of post install issues
- Be accountable for the co-ordination of forecasts and orders to meter and device manufactures in line with programme plan
- Develop and lead processes that will ensure the alignment of deployment plans between the customer, Arqiva teams (Sites) and key service providers
- Own feedback and reporting to the Supplier Management team to enable them to effectively manage partners through the formal SRM governance processes
- Commercial management of key service providers, ensuring robust processes exist and are operated to enable accurate partner payment
The person
- Strong programme/project management skills
- Knowledge of utilities market
- Knowledge of contract management
- Experience of smart metering technologies and IoT
- Proven experience in a senior leadership role overseeing installation teams, with a focus on managing both internal teams and third-party contractors while maintaining a strong customer focus.
- Exceptional customer engagement skills with the ability to instil confidence in delivery
- Strong analytical and problem-solving skills, with the ability to identify and resolve issues related to contractor and internal team performance, project delivery, and customer satisfaction
- Significant experience acting as a programme/project lead, ideally within the utilities sector
Locations
Head of Installations employer: Arqiva
Contact Detail:
Arqiva Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Installations
✨Tip Number 1
Make sure to highlight your experience with smart metering technologies and IoT in your conversations. This will show that you understand the technical aspects of the role and can lead the installations effectively.
✨Tip Number 2
Demonstrate your strong programme/project management skills by discussing specific projects you've led. Use examples that showcase your ability to manage both internal teams and third-party contractors.
✨Tip Number 3
Build rapport with potential colleagues and stakeholders during networking opportunities. Strong relationships are key in this role, so showing your exceptional customer engagement skills can set you apart.
✨Tip Number 4
Prepare to discuss how you've resolved issues related to project delivery and contractor performance in the past. This will demonstrate your analytical and problem-solving skills, which are crucial for the Head of Installations position.
We think you need these skills to ace Head of Installations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in smart metering technologies and IoT. Emphasize your project management skills and any relevant leadership roles you've held, particularly in the utilities sector.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the responsibilities of managing installations and developing relationships with suppliers.
Showcase Relevant Experience: Provide specific examples of past projects where you successfully managed installation teams or worked with third-party contractors. Highlight your problem-solving skills and ability to deliver customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no typos or grammatical errors, as attention to detail is crucial in project management roles.
How to prepare for a job interview at Arqiva
✨Showcase Your Project Management Skills
Be prepared to discuss your experience in managing projects, especially in the smart metering or utilities sector. Highlight specific examples where you successfully led a project from inception to completion, focusing on your role in coordinating teams and managing timelines.
✨Demonstrate Knowledge of Smart Metering Technologies
Familiarize yourself with the latest trends and technologies in smart metering and IoT. Be ready to explain how these technologies can improve efficiency and customer satisfaction, and share any relevant experiences you have had with implementing such solutions.
✨Emphasize Relationship Management Skills
Since the role involves developing strong relationships with suppliers and internal teams, prepare to discuss your approach to stakeholder management. Provide examples of how you've built trust and collaboration in previous roles, particularly in challenging situations.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your analytical and problem-solving abilities. Think of specific challenges you've faced in project delivery or team management, and be ready to outline how you identified the issues and implemented effective solutions.
