Radio/ Telecoms Field Technician in Hatfield

Purpose
Support first line maintenance of sites within the Transmission network, carrying out routine tasks, meeting agreed service levels, team efficiency/quality targets, and ensuring that we maintain our service to our customers. Supports the delivery of Project related work both in and out of region.

Location: North London ideally able to drive to Hatfield, AL9 6NE, within 60 minutes. (with travel to Essex, Chelmsford, Stevenage, Luton, Cambridge, Peterborough)

Total Package
Up to £37,000 base salary
5% Shift Allowance
Paid On Call
Paid Overtime
Company vehicle
Pension contribution
Year 1 & 2 - minimum contribution is 3% and Arqiva contribute 6%
Year 3 – contribution is 4% and Arqiva contribute 8%. Then If you elect to (or are already contributing) 5%, Arqiva will contribute 10%
Private Medical
25 days annual leave
Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
Training provided to support City & Guilds certifications

Accountabilities
To respond to faults in a timely manner and complete corrective maintenance on a range of RF system networks to meet our Customer Service Level Agreements. Carrying out preventative maintenance in line with Arqiva standards, policies, and procedures. Support upgrades and modifications to existing systems and networks following agreed instructions. Maintain accurate records, documentation and reporting of actions taken. Complete testing and measurements to ensure compliance with regulatory, industry and customer requirements. Engage with customers both internal and external and build positive working relationships. To undertake contractor supervision duties as required, including monitoring of contractors and their safe working practices, so that relevant standards are met. To actively participate in 24/7 365 callout response as per the scheduled rota. Always working safely, complying with current Health & Safety legislation and Arqiva policy. Available to work flexibly, both independently and as part of a team. Willingness and ability to climb up to 60 Metres on Arqiva Structures. Proactive and adaptive work ethic. Engage with company culture and values. Complete all designated learning and development commitments associated with your role.

Skills
Video Encoding and Multiplexing
Radio Encoding and Multiplexing
DTT Transmission
Digital Radio Transmission
Analogue Radio Transmission
Telemetry and Monitoring
Signal Contribution/Distribution
Power and Environmental Systems
Signal Analysis and Timing
Cabling and Tooling

Knowledge & Experience
HNC or equivalent level 4 qualification OR relevant experience
Experience with processes, standards and engineering practices related to corrective and preventative maintenance.
Basic knowledge of networking principles.
Knowledge and experience of fault finding and troubleshooting and the ability to communicate your findings within a team.
Working knowledge of systems and equipment relevant to role such as RF systems, Digital Television, Analogue Radio, DAB, Microwave links, Satellite systems, Data Networks, Telecoms etc.; Basic knowledge of RF principles.
Working knowledge of the principles of power supplies, environmental controls, telemetry systems, analogue and digital electronics.
Working knowledge of Health & Safety legislation.
On a needs basis working away from home will be required.
Ability to partake in the proactive development of new Technologies and Equipment.
Takes ownership of own personal development to support business led opportunities.

We are the undisputed leader in UK TV and radio broadcast, and the UK's leading Smart utilities platform, directly shaping the future of connectivity. Through our established infrastructure we ensure that media and data are delivered exactly where they're needed most, whether it's bringing content to your TV or radio or transmitting data from your smart meter to your utility provider - chances are our services are a part of your daily life, seamlessly connecting you through our behind-the-scenes technology. With an impressive history and an innovative future ahead of us, leading the transition of global media distribution to cloud based solutions and creating scalable solutions for new connectivity sectors - you'll have many opportunities to develop and grow your unique career with us.

Why Arqiva? Reward . Connection . Growth
At Arqiva, we believe in supporting you to be your best, both at work and outside of it. That's why our rewards and benefits go far beyond your pay; take a look at our totalreward2025 booklet. Here, you'll find endless opportunities to connect, whether that's with colleagues through our internal networks and events or by making a difference in the communities where we work. And when it comes to your career, we're committed to helping you grow. Whether you want to become a specialist in your field or climb to the top, we'll support you every step of the way.