Facilities Performance Manager

Facilities Performance Manager

Location: We operate a flexible, hybrid working environment with the candidate required to travel to either our Winchester or London office once or twice a week.

We offer

• Up to £50,000 – £75,000
• 10% bonus
• 6% pension contribution
• Private Medical
• 25 days annual leave
• Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance Work. Life. Smarter. Our commitment to a flexible and hybrid working culture

Accountabilities

• Manage internal/external resourcing, tools and capabilities required for the planning and execution of facilities operations
• Manage vendor relationships and oversee third-party services, ensuring high performance and value for money
• Manage expenditure within facilities budgets, ensuring effective cost control and accurate financial planning
• Manage legal compliance with health and safety documentation, statutory regulations and standards across Arqiva portfolio of sites
• Address and resolve facilities related issues and incidents
• Maintain detailed records of facilities activities and performance
• Promote a culture of excellence, continuous improvement and learning driven from KPI’s
• Provide operational support to project teams in the detailed delivery of all major Capital Projects • Manage self & task: role model Arqiva’s culture goals with the team, building respect and credibility; set a high-performance bar and challenge the team to deliver sustainable results, by developing the skills and capabilities of the team and focusing on outcomes.
• Manage relationships & communications: connect, collaborate & lead communication transparently, balancing face to face and virtual, with own team and teams across the business to encourage cross-functional understanding, agreement and knowledge sharing.
• Innovation and cost savings – drive innovation with our suppliers/partners that will reduce cost base / enhance service levels
• Continuous Improvement – reporting KPI\’s, undertaking gap analysis, improvement plans with suppliers to drive enhanced performance levels
• Supporting the tracking and managing of a departmental risk management process
• Supporting the setting of Arqiva building strategy, policy and process
• Conduct and coordinate regular audits, site inspections and maintenance activities to ensure facilities are safe, well-maintained, and compliant with regulations.
• Develop and implementation of facilities management policies and procedures,
• Implement and monitor energy management initiatives to achieve sustainability and cost reduction targets.

Skills

• Budget management – ability to effectively manage project and team budgets.
• Communication skills – collaborate with cross-functional teams, present technical info and provide training or support
• Project management – ability to manage one or multiple projects or project tasks and meet deadlines
• Project planning – Ability to create project schedules, allocate resources, define milestones and track progress
• Analytical and technical problem-solving skills to diagnose and resolve technical issues
• Facilities management – Proficiency in facilities management software and tools
• Health and safety – Excellent knowledge of health and safety regulations, statutory compliance obligations and best practices
• Leadership and Management – management proficiency in influencing, analysis, decision making, empathy, communications, and adaptability
• Time Management – ability to manage time effectively and prioritise tasks in a fast-paced environment

Knowledge & Experience

• Substantial experience in facilities management or a related field
• Extensive experience in managing third-party service providers and contracts
• Strong understanding of maintenance, energy management and physical security practices
• Proven experience in leading and managing a team

We are the undisputed leader in UK TV and radio broadcast, and the UK’s leading Smart utilities platform, directly shaping the future of connectivity.

Through our established infrastructure we ensure that media and data are delivered exactly where they’re needed most, whether it’s bringing content to your TV or radio or transmitting data from your smart meter to your utility provider – chances are our services are a part of your daily life, seamlessly connecting you through our behind-the-scenes technology.

With an impressive history and an innovative future ahead of us, leading the transition of global media distribution to cloud based solutions and creating scalable solutions for new connectivity sectors – you’ll have many opportunities to develop and grow your unique career with us.

Why Arqiva? Reward . Connection . Growth

At Arqiva, we believe in supporting you to be your best, both at work and outside of it. That’s why our rewards and benefits go far beyond your pay; take a look at our totalreward2025 booklet.

Here, you’ll find endless opportunities to connect, whether that’s with colleagues through our internal networks and events or by making a difference in the communities where we work.

And when it comes to your career, we’re committed to helping you grow. Whether you want to become a specialist in your field or climb to the top, we’ll support you every step of the way.

#LI-KM1

• Job Identification 23972
• Posting Date 08/06/2025, 05:16 PM
• Degree Level Bachelor\’s Degree
• Job Schedule Full time
• Locations 64 Newman Street, London, GT LON, W1T 3EF, GB