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- Tasks: Support the sales team, manage client relationships, and achieve sales targets.
- Company: Join Arora Group, a leading hotel operator in the UK with over 6000 rooms.
- Benefits: Enjoy competitive salary, 28 days holiday, discounts, and employee recognition perks.
- Why this job: Be part of a growing company with exciting career progression and a vibrant culture.
- Qualifications: Ideally have one year of customer-facing experience and strong interpersonal skills.
- Other info: Opportunities for ongoing training and development in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
About us... The Arora Group is one of the largest private owners and operators of hotels in the UK, with over 6000 rooms in operation across 12 Global Brands, including Marriott, Hilton, Accor and IHG portfolios. Our values revolve around our people, our guests and achievement through ownership which has enabled our exponential growth over the last few years.
A bit about what you will do... Supporting the sales team within your cluster of hotels, sales research, management of clients via telephone, video calling, or email exchange and general administration duties as required. Managing an assigned business segment for the cluster. Work towards and meet agreed sales objectives and targets. Will be working towards all appropriate and relevant hotel revenue stream targets albeit with various pre-agreed contribution targets. Working towards delivering sales strategies and activities as agreed in the budget and sales plan and as directed by Line Manager. Develop account animation plans for accounts within the portfolio assigned to you to ensure maximum share from each account. Research potential new accounts, conduct telesales calls, carry out face-to-face appointments if necessary and demonstrate non-face-to-face sales activity in line with agreed targets. Create and manage effective relationships with any brand partner sales/key account teams, Arora central teams and other Arora hotel or hotel cluster sales teams. Become conversant with appropriate brand standards and brand tools relating to sales activity. Manage customer relationships to ensure new sales opportunities are maximised, encourage repeat business and generally promote the wider Arora collection of hotels. Execute and communicate to customers and the market, Arora Group and relevant Brand marketing initiatives and promotions. Use public relations, marketing and social media resources and tools to improve sales effectiveness.
More about you... Ideally at least one year's experience in a customer-facing hotel or hospitality department or in any other industry where the role has had some sales support function. Team player with positive interpersonal skills. Demonstrate self-confidence, energy and enthusiasm. Willing to adapt and change styles as and when necessary. Develops constructive relationships both within Arora Hotels and external clients and suppliers. Demonstrates an appetite for commercial awareness. Computer literate. Fantastic negotiation and persuasion skills. Basic Account Management skills. Ability to work under pressure and meet deadlines. Have the desire and ability to improve your knowledge and abilities through ongoing training and development.
What's in it for you? Competitive salary. Holiday: 28 days holiday, enhanced after 5 years of service. But there's more... Complimentary on-site parking is available. Discounted employee friends & family rates at Arora Hotels. Food and beverage discounts. Christmas gifts and employee parties. Introduce a friend scheme. Cycle to work scheme. UK attraction discounts @ Merlin Entertainments. Taste card. Life assurance scheme. Wage stream. Employee assistance programme. Arora star employee recognition. Long service recognition award.
Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Cluster Sales Executive - Heathrow employer: Arora Group
Contact Detail:
Arora Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cluster Sales Executive - Heathrow
✨Tip Number 1
Familiarise yourself with the Arora Group and its various hotel brands. Understanding their values and operations will help you tailor your approach during interviews and discussions, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Network with current or former employees of the Arora Group on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific sales strategies you've successfully implemented in previous roles. Highlighting your experience with account management and client relationships will demonstrate your capability to meet the sales objectives outlined in the job description.
✨Tip Number 4
Showcase your adaptability and willingness to learn during any interactions with the hiring team. The role requires a dynamic approach to sales, so emphasising your ability to adjust your strategies based on feedback or market changes will set you apart from other candidates.
We think you need these skills to ace Cluster Sales Executive - Heathrow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service, particularly in the hospitality industry. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the Arora Group. Mention specific experiences that align with the responsibilities of the Cluster Sales Executive position and how you can contribute to their sales objectives.
Showcase Your Skills: In your application, emphasise your interpersonal skills, negotiation abilities, and any experience with account management. Provide examples of how you've successfully built relationships and met sales targets in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales role.
How to prepare for a job interview at Arora Group
✨Research the Company
Before your interview, take some time to learn about The Arora Group and its values. Understanding their commitment to people and guests will help you align your answers with their culture and demonstrate your genuine interest in the role.
✨Showcase Your Sales Skills
Be prepared to discuss your previous sales experiences, especially in customer-facing roles. Highlight specific examples where you successfully managed client relationships or met sales targets, as this will be crucial for the Cluster Sales Executive position.
✨Demonstrate Team Spirit
As a team player, it's important to convey your ability to work collaboratively. Share instances where you've worked effectively within a team, particularly in a hospitality or sales environment, to show that you can contribute positively to the sales team.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company's sales strategies, growth opportunities, or team dynamics. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
