At a Glance
- Tasks: Manage logistics and operations for a luxury scent brand across EMEA.
- Company: Aromaria, a Forbes-recognised luxury fragrance brand with global ambitions.
- Benefits: Hands-on role, visible impact, and growth opportunities in a creative team.
- Other info: Based in London, 5 days in-office, and requires a pre-screening video.
- Why this job: Join a fast-growing brand and make a real difference in operations.
- Qualifications: 4+ years in operations or logistics, strong communication skills, and attention to detail.
The predicted salary is between 35000 - 45000 £ per year.
About Aromaria: Founded in Mexico and recognised by Forbes as one of the "30 Promising Companies" of 2023, Aromaria is a luxury scent brand now making its mark across the USA and European markets. Rooted in the science of aromachology, we operate across two models: a B2C lifestyle brand crafting premium home fragrance products, and Aromaria Air, a B2B scenting service that designs signature olfactory experiences for global brands across hospitality, retail, and events. Our mission is to forge lasting emotional connections between spaces, brands, and the people within them.
The Role: This is a fully operational, execution-first role. You will be the engine that keeps Aromaria's EMEA business running: managing the full lifecycle of shipments and deliveries, coordinating daily with our Regent Street team, and liaising directly with our headquarters in Mexico City. You are not a coordinator who delegates. You are the person who gets it done.
Key Responsibilities
- Logistics & Shipments: Manage end-to-end EMEA deliveries: inbound from Mexico HQ and outbound to clients and partners across Europe, the Middle East, and Africa. Oversee all freight, courier, and last-mile logistics: selecting carriers, negotiating rates, and tracking every shipment to resolution. Handle customs documentation, import/export compliance, and duties across EMEA markets. Coordinate with third-party logistics providers and warehousing partners. Proactively resolve delivery delays, discrepancies, and stock shortages.
- Operations & Coordination: Manage inventory levels at the London boutique and any third-party storage, ensuring stock accuracy at all times. Implement and maintain operational processes, SOPs, and tracking systems that improve efficiency across the business. Act as the primary operations point of contact between the London UK team and Mexico HQ: bridging time zones, priorities, and business requirements. Support order fulfilment for the UK Shopify store and B2B client accounts, ensuring accuracy and timeliness. Coordinate with the sales and client-facing teams on delivery timelines, bespoke orders, and client-specific logistics requirements.
- Administration & Reporting: Maintain accurate records of shipments, stock movements, supplier invoices, and operational costs. Produce regular reporting on logistics performance, fulfilment rates, and operational KPIs. Manage supplier and courier relationships, including service reviews and escalations.
Requirements
- Essential: 4+ years of experience in operations, logistics, supply chain, or fulfilment: ideally in a product-based business. 4+ years of work experience with HubSpot, Klaviyo and monday.com. Proven experience managing international shipments and navigating customs/import-export processes. Highly organised with exceptional attention to detail and a proactive, problem-solving mindset. Strong communicator: confident coordinating across time zones and with international teams. Ability to work independently and take full ownership of your workload without reminders. Based in London (or fully willing to commute/relocate) and committed to 5 days in-office at Regent Street. Authorised to work in the United Kingdom.
- Desirable: Experience in luxury, beauty, lifestyle, or premium consumer goods. Familiarity with Shopify or e-commerce fulfilment workflows. Working knowledge of freight forwarding, courier platforms, or warehousing systems. Spanish language skills (advantageous for HQ coordination).
What We Offer: A front-row seat at a fast-growing luxury fragrance brand with genuine global ambition. A hands-on, high-impact role where your work is visible and valued from day one. Flagship Regent Street location, at the heart of London's luxury retail corridor. A passionate, creative team with a culture rooted in quality and craftsmanship. Real opportunity to grow with the business as EMEA operations scale.
Interview Process: Video Pre-Screen – If shortlisted, you will be asked to submit a short 2-minute video introducing yourself and your interest in the role - DO NOT APPLY IF YOU WILL NOT SEND A PRE-SCREENING VIDEO. Initial Interview (Online) - A virtual meeting to discuss your experience, skills, and suitability for the role. Final Interview (In Person) – A face-to-face interview at our Regent Street, London office.
Operations Executive – UK / EMEA in Bradford employer: Aromaria
Aromaria is an exceptional employer, offering a dynamic and impactful role as an Operations Executive within the vibrant luxury fragrance sector. With a flagship location on Regent Street, employees benefit from a creative and passionate work culture that values quality and craftsmanship, alongside real opportunities for personal and professional growth as the EMEA operations expand. Join us to be part of a fast-growing brand recognised by Forbes, where your contributions are visible and valued from day one.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Executive – UK / EMEA in Bradford
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Aromaria and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Aromaria!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Aromaria keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Executive – UK / EMEA in Bradford
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Aromaria:This is your chance to really connect with the team at Aromaria. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Aromaria
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Aromaria.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Aromaria that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Aromaria. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
