At a Glance
- Tasks: Lead a vibrant team and create an inspiring shopping experience for customers.
- Company: Join Aroma-Zone, a beloved French brand now in the UK, focused on natural beauty.
- Benefits: Enjoy discounts, bonuses, a birthday day off, and a company pension scheme.
- Other info: Diverse work environment encouraging applications from all backgrounds.
- Why this job: Be part of a purpose-driven company making a positive impact on people and the planet.
- Qualifications: Retail experience, knowledge of beauty products, and strong leadership skills required.
The predicted salary is between 30000 - 40000 € per year.
Aroma-Zone has launched in the UK! Born in France and loved by millions, we’re now bringing our passion for natural beauty and wellness to the UK with our first London boutique. For over 20 years, we’ve been committed to making natural beauty and well-being accessible to all by combining science, quality, and effectiveness. A pioneer and expert in the field, we carefully select the finest active ingredients from passionate producers worldwide, ensuring natural, safe, and high-performance formulations. With over 2,000 products, we offer a unique range of skincare, cosmetics, nutritional supplements and essential oils designed to meet everyone’s needs, following an ethical and responsible approach. We’re proud our approach resonates with many of our customers who have given us a rating of 4.6/5 on Trustpilot. Our mission: to bring the best of nature, backed by scientific expertise, while respecting both people and the planet.
Role: Assistant Store Manager – Westfield White City, London. Hours: 40 hours per week.
Responsibilities:
- Lead the customer experience: Ensure a warm, attentive, and inspiring atmosphere on the shop floor. Oversee till flow and boutique presentation to guarantee a smooth and premium guest journey. Support boutique animations and suggest tools to enhance service and efficiency.
- Support team performance: Help lead and energise the team alongside the Store Manager. Train staff on brand values, product knowledge, and customer care. Step in for the Store Manager when needed, managing schedules and daily operations.
- Drive operational excellence: Oversee daily store operations and ensure high standards from open to close. Monitor tills, manage deposits, and support financial reporting. Maintain a safe, clean, and brand-aligned environment through scent, lighting, and visual details.
What we’re looking for:
- Qualification in Commerce/Retail and experience in high-footfall retail environments.
- Strong knowledge of beauty, skincare, and natural wellness products.
- Confident in customer service, sales techniques, and team coordination.
- Proficient in office software, POS systems, and performance reporting.
- A natural leader with excellent communication and coaching skills.
- Calm, organised, and solutions-focused in fast-paced environments.
- Detail-oriented and aligned with our brand’s values and aesthetics.
- French speaking is a plus.
Benefits:
- Discount on Aroma-Zone products
- Discretionary bonus & commission scheme
- Paid day off for your birthday
- Company pension scheme
Why join Aroma-Zone? This is a rare chance to shape the UK launch of a much-loved French brand, make a positive impact on people and the planet, and grow with a purpose-led company that celebrates simplicity, authenticity, and kindness. We actively seek to create a diverse work environment because teams are stronger with different perspectives and experiences. We encourage applications from all backgrounds. Sound like you? Apply now — or share with someone who might love this journey as much as we do!
Assistant Store Manager | Aroma Zone UK | Westfield White City in London employer: Aroma-Zone
Aroma-Zone UK offers an exceptional work environment where passion for natural beauty and wellness meets a commitment to employee growth and diversity. As an Assistant Store Manager at our Westfield White City location, you will enjoy benefits such as product discounts, a discretionary bonus scheme, and a supportive culture that values authenticity and kindness. Join us in shaping the future of our beloved brand in the UK while making a positive impact on both people and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager | Aroma Zone UK | Westfield White City in London
✨Tip Number 1
Get to know Aroma-Zone inside out! Familiarise yourself with their products and values. When you walk into that interview, show your passion for natural beauty and wellness – it’ll make you stand out!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you’d create a warm and inspiring atmosphere in the store. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've energised a team or handled challenges in a fast-paced environment. We want to see that you can step up when needed!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Assistant Store Manager | Aroma Zone UK | Westfield White City in London
Some tips for your application 🫡
Show Your Passion for Natural Beauty:When writing your application, let your love for natural beauty and wellness shine through. We want to see how your values align with ours, so share any personal experiences or insights that connect you to our mission.
Highlight Relevant Experience:Make sure to showcase your experience in high-footfall retail environments. We’re looking for someone who knows the ins and outs of customer service and team coordination, so don’t hold back on those details!
Be Authentic and Personable:We appreciate authenticity! Write your application in a way that reflects your personality. Use a friendly tone and let us know why you’d be a great fit for our team at Aroma-Zone.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Aroma-Zone
✨Know Your Products
Familiarise yourself with Aroma-Zone's range of products, especially their natural beauty and wellness lines. Being able to discuss specific items and their benefits will show your genuine interest and knowledge in the brand.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved customer service. Highlight how you energised your team and contributed to a positive atmosphere, as this aligns with the role's responsibilities.
✨Emphasise Customer Experience
Think about how you can enhance the customer journey in a retail environment. Be ready to share ideas on creating an inspiring atmosphere and ensuring smooth operations, which are key aspects of the Assistant Store Manager role.
✨Align with Brand Values
Research Aroma-Zone’s mission and values, particularly their commitment to natural ingredients and ethical practices. During the interview, express how your personal values align with theirs, showcasing your fit for the company culture.
